Zurich takes ‘track record of claims payment seriously’ as H1 earnings suffer Covid-19 hit

Tulsi naidu zurich uk ceo

The insurer’s UK chief executive confirmed that its general insurance arm saw a £140m impact on earnings as a result of the coronavirus pandemic

Zurich UK’s chief executive Tulsi Naidu said the insurer is “playing [its] part in bringing certainty and clarity” to business interruption (BI) policy wordings by participating in the FCA’s test case, adding that the firm takes its “track record of claims payment seriously”.

Speaking to Insurance Times following the publication of Zurich’s 2020 H1 results this morning, Naidu added that the firm’s involvement in the regulator’s unprecedented legal action is “the right thing to do”.

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