Almost three-quarters of financial organisations believe e-commerce has failed to meet industry expectations, according to a new survey.

The report by CMG Admiral revealed that inadequate security was the main reason for the lack of enthusiasm in online banking and investment services.

Other reasons included the lack of a clear technological strategy and insufficient investment.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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