All Opinion articles – Page 156
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HSBC poaches four Heath Lambert executives
Four leading executives of Heath Lambert have been poached by its rival, HSBC Insurance Brokers.
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New appointment at Alexander Forbes
Jannie Durand has joined Alexander Forbes as a non-executive director...
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CII conference news: Service comes at a cost
Insurers are sacrificing good service for cost savings, according to speakers at the CII conference. Groupama chairman and chief executive Pierre Lefèvre said the industry frequently puts cost savings ahead of customer expectations or service. Lefèvre said: “All the recent focus has been on cost savings and not on customer ...
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CII conference news: Posner: Offshoring is de-skilling the industry
Howard Posner, the chief executive of Halifax General Insurance, branded the argument that offshoring increases the level of skill in the industry as “nonsense and lies”.But, speaking at the CII conference, AXA commercial distribution director Mark Cliff said that offshoring was not de-skilling. “The calibre of individuals is very high ...
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CII conference news: More qualified staff will build confidence in the industry
More highly qualified staff are required to build sustained confidence in the UK insurance market, according to delegates at the CII conference. In an audience poll, 45% of those questioned said more highly qualified staff was the answer to building confidence in the industry. In an industry poll, poor service, ...
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CII conference news: Vast majority believe qualifications should be mandatory
Almost 60% of attendees at the CII conference believe the FSA should make qualifications mandatory. An audience poll found that 57% believe the FSA should set mandatory qualifications, while 40% of the audience disagreed.CII director general Sandy Scott was among those against mandatory qualifications. Scott said that in its discussions ...
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CII conference news: CII honours 158 graduates at conference opening
A total of 158 graduates of the CII's Fellowship, Associateship and Diploma in Insurance programmes were presented at a special ceremony to mark the start of the CII's UK Insurance & Financial Services conference today.CII President Rick Hudson and CII director general Dr Sandy Scott presented each graduate with a ...
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Insurance industry performs well in training
The insurance and banking sector is one of the highest performers...
