The ABI claims that its latest anti-fraud campaign, which was launched in April 1999, is altering the public's perception of the crime.

Following a new survey, the ABI claimed that 88% of the public supports the insurance industry's toughening stance on fraudsters.

Tony Baker, the ABI's deputy director general, said: "As our survey shows, people recognise that insurance fraud is not a victimless crime, and that honest policyholders suffer through increased premiums. We are very encouraged that industry initiatives tackle the problem, and raised public awareness, are beginning to pay dividends. However, there can be no room for complacency."

Last year insurance fraud cost the industry £650 million, is a £5m increase on 1998.

The ABI reports that it has received 1,500 calls to its cheatline since it was launched in April 1999. The association says the information received on the confidential phone line has led to a number of voided policies and arrests, which are likely to be followed up by convictions.


The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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