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MGA Q&A: ‘Much of what sets us apart is not provided by the broader market’ says Nexus Underwriting

Nexus Underwriting group chief underwriting officer André Ford talks to Insurance Times, discussing the reputation of the MGA market, capacity concerns among brokers and exploring the underwritng and claims processes used to stand out in the MGA market

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Etrading Q&A: Insurers need to up their game on the risks available via etrading says Allianz

Allianz’s digital trading manager says speed of delivery is a key area of improvement within etrading, but insurers also need to meet the demand to write more complex risks digitally

driving car

Q&A: Brokers understand customers who ‘don’t fit the standard box’ says ThingCo chief exec

Insurance Times speaks to ThingCo chief executive Mike Brockman on how telematics is going wrong and what brokers can do to overcome hurdles and cost barriers in order to make telematics work.


Etrading Q&A: Insurance needs to digitally keep pace with other business sectors says Applied System’s Fairchild

The software company chief executive explained that ’we are firmly in the middle of a digital revolution of insurance’

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MGA Q&A: Victor for Brokers portal provides faster and more efficient ways to work says Victor Insurance

Victor Insurance’s country manager John Stephenson talks to Insurance Times’s Savan Shah about the reputation of the MGA market, providing brokers efficient ways to work, capacity removal concerns and evolving operational methods.

MGA experience

MGA Q&A: MGA market could benefit from a simple star rating says DOA Underwriting

DOA Underwriting Limited’s director Phillip Oliver talks to Insurance Times’s Savan Shah about policy wordings, working with broking partners to ensure clients needs are met and the MGA survey’s factors amid the Covid-19 pandemic

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MGA Q&A: So-sure reacts to Covid-19 lockdown by reducing pricing to reflect changed risk

So-sure’s chief executive Dylan Bourguignon talks to Insurance Times’s Savan Shah about standout services and reacting to the coronavirus pandemic


etrading Q&A: Insurers have a ‘key role’ to play in reducing e-trade complexity says Zurich

Paul Tombs, head of SME at Zurich discusses how Zurich Online is supporting brokers to be operational during the pandemic with Insurance Times’s Savan Shah

online trading

etrading Q&A: Commercial risks could fluctuate due to Covid-19 pandemic says SSP

With Insurance Times’s etrading 2020 results now available, Savan Shah speaks with Adrian Coupland, customer and marketing managing director at SSP, about the firm’s etrading results and how it is supporting brokers to be operational in these times of disruption

call centre home

e-trading Q&A: NIG sees significant uptick in inbound calls and email traffic amid Covid-19

NIG has spotted an increase in inbound calls at its etrade operations and claims centres with many brokers seeking guidance on policy coverage during the coronavirus crisis, Insurance Times etrading 2020 results are also now available

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Chapman & Stacey reassures broker partners its services will continue fully

Chapman & Stacey’s managing director Paul Wingfield talks to Insurance Times’s Savan Shah as the Covid-19 pandemic continues and its staff remote work to continue providing a full service to its broker partners 


E-trading Q&A: SSP teams up with Amazon Web Services to bolster broker management software

 Insurance Times speaks to SSP’s customer and marketing director about advancements on the firm’s broker management system


Etrading Q&A: etrade must have a ‘wide risk appetite’ says Covéa’s O’Callaghan

Insurance Times speaks to Covéa’s broker development manager about what brokers want from etrade


Etrading Q&A: QBE improves quote functionality to aid brokers buying cyber insurance

Insurance Times speaks to QBE’s etrade development manager, Corinne Pringle, on the latest developments in the QBE FastFlow extranet platform


Etrading Q&A: Ageas increases commercial capability to boost quotability

Insurance Times speaks to Ageas’s chief underwriting officer Adam Clarke on the five service factors being explored in the etrading survey

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Broker Service Q&A: Covéa aims to stand out from the crowd

Insurance Times speaks to Covéa Insurance’s director of regional operations Keith Hector about the five service areas being explored in the broker survey