Broker Service Survey

Broker Service Survey

five stars

Aviva recaptures commercial line five star rating following broker engagement drive

The insurer has pursued ‘rigorous engagement’ with brokers in an effort to be ‘visible and engaged’ during the Covid-19 pandemic

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‘Doing what we say we will do’ leads Covéa Insurance to five star rating in 2022’s commercial lines report

Brokers have a ‘right to expect’ promises to be delivered, says commercial operations and distribution director

five stars

Aviva recaptures commercial line five star rating following broker engagement drive

The insurer has pursued ‘rigorous engagement’ with brokers in an effort to be ‘visible and engaged’ during the Covid-19 pandemic

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Markel UK attributes four star report rating to sustainability focus

The insurer has also sought to ensure that Covid-19 has not been ‘an excuse not to pay’ claims, says divisional director

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Revealed: Two insurers awarded five stars in Insurance Times’ 2022 commercial lines report

The results from Insurance Times’ Five Star Rating Report: Commercial Lines 2022 are in and two insurers have achieved a five star rating

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Q&A: People and sustainability focus key drivers for Markel's five star successes

Markel UK’s sales and marketing director Nic Brown speaks to Insurance Times about the insurer’s recent star ratings from brokers, explaining what has contributed to the business’ successful relationships to date

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Q&A: Allianz fully or part settled 93% of its Covid-linked claims where policy wordings provide cover

As Insurance Times conducts this year’s Broker Service Survey, Nick Hobbs, chief regions and distribution officer at Allianz UK, explains why claims are at the core of the insurer’s proposition and how the business is looking to reforge its relationships with brokers

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Broker Service Survey 2021/2022: How many stars do your insurer partners deserve?

The annual Insurance Times Broker Service Survey 2021/22 is now open to brokers nationwide. Brokers - how well has your insurer supported you during the last 12 months?

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Aviva strives to strengthen broker relationships to regain star rating

The insurer plans to use a data-led approach to match brokers’ clients with suitable cover following mixed results in Insurance Times’s Five Star Rating Report: Commercial Lines 2020/21 

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Revealed: Two commercial lines insurers awarded five stars each by brokers

The results are in from this year’s Five Star Rating Report: Commercial Lines –  which insurers and brokers were ranked as best in their field? Can you guess?

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‘Feedback not reflective of broker dialogue’ after another disappointing Five Star result – RSA

The insurer said it would welcome a higher rating in Insurance Times’s Five Star Rating Report – Personal Lines 2020/2021, as this is not reflective of its broker dialogue

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Revealed: Two insurers top Insurance Times’s personal lines survey with five stars each

The results for this year’s personal lines five star ratings are in - two insurers have trumped the competition to achieve five stars each, but can you guess who they are?

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Broker service Q&A LexisNexis: How motor insurance underwriting and pricing could evolve

Insurance Times speaks to LexisNexis Risk Solutions about the challenges ahead for brokers operating in the personal lines market