Broker Service Survey

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Broker Service Survey 2020/21: How many stars do your insurer partners deserve?

The annual Insurance Times Broker Service Survey 2020/21 is now open to brokers nationwide. Brokers - how well has your insurer supported you during the last 12 months?

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Broker service Q&A LexisNexis: How motor insurance underwriting and pricing could evolve

Insurance Times speaks to LexisNexis Risk Solutions about the challenges ahead for brokers operating in the personal lines market

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Broker service Q&A Covéa Insurance: ‘Our aim is to make our required return on capital’

Insurance Times speaks to Covéa Insurance’s director of distribution in personal lines Sue Coffey about the five service areas being explored in the broker survey

Markel breakfast Nic and Saxon

Broker Service Q&A - Markel: ‘We didn’t batten down the hatches when Covid-19 struck’

Insurance Times speaks to Markel UK about the strategic developments over the last 12 months about the five service areas being explored in the broker survey

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Broker Service Q&A: Covéa Insurance: Our Claims team was redeployed quickly to hundreds of homeworking locations

Insurance Times speaks to Covéa Insurance’s director of commercial operations & distribution Keith Hector about the five service areas being explored in the broker survey

Allianz research sm es underinsurance

Broker Service Survey 2020/21: How many stars do your insurer partners deserve?

The annual Insurance Times Broker Service Survey 2020/21 is now open to brokers nationwide. Brokers - how well has your insurer supported you during the last 12 months?

Ashwin Jan 12 017_C_L

Five Star Q&A: Claims is the shop window for brokers says Brokerbility's Ashwin Mistry

Insurance Times speaks to Brokerbility’s executive chairman about how insurers and brokers can provide 5 star service to customers

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Revealed: Three insurers awarded five stars in Insurance Times commercial lines survey

The results for the commercial lines five star ratings are in, and three insurers have made the cut achieving five stars each for service, but can you guess who they are?

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The Insurance Times Five Star Personal Lines 2019/20 site is now live

The second Insurance Times Five Star ratings for personal lines has just been unveiled, with some surprising changes in the rankings

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Chubb and Covéa do it again: Insurers top broker service Five-Star Survey

Rated by brokers across the UK, these two insurers were awarded five stars as Insurance Times launches the new personal lines insurer rating service

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Broker Service Q&A: Covéa aims to stand out from the crowd

Insurance Times speaks to Covéa Insurance’s director of regional operations Keith Hector about the five service areas being explored in the broker survey

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Broker Service Q&A: How Markel’s claims experience has improved amid restructure

Insurance Times speaks to Markel’s head of claims Richard Napoli about a key service factor being explored in the broker service survey amid the firm’s restructure

Insurance Times Innovation & Disruption 2017

Broker Service Q&A Covéa Insurance: Making policies so simple that even 11-year-old can understand them

Insurance Times speaks to Covéa Insurance’s director of personal lines distribution Sue Coffey and head of HNW and operational governance Sara Simmons about the five service areas being explored in the broker survey