Broker Service Survey

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Revealed: Three insurers awarded five stars in Insurance Times commercial lines survey

The results for the commercial lines five star ratings are in, and three insurers have made the cut achieving five stars each for service, but can you guess who they are?

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Five Star Q&A: Claims is the shop window for brokers says Brokerbility's Ashwin Mistry

Insurance Times speaks to Brokerbility’s executive chairman about how insurers and brokers can provide 5 star service to customers

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The Insurance Times Five Star Commercial Lines 2019/20 site is now live

The second Insurance Times Five Star ratings for commercial lines has just been unveiled, with three insurers being awarded five stars by brokers

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The Insurance Times Five Star Personal Lines 2019/20 site is now live

The second Insurance Times Five Star ratings for personal lines has just been unveiled, with some surprising changes in the rankings

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The Insurance Times Five Star Personal Lines 2019/20 site is now live

The second Insurance Times Five Star ratings for personal lines has just been unveiled, with some surprising changes in the rankings

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Chubb and Covéa do it again: Insurers top broker service Five-Star Survey

Rated by brokers across the UK, these two insurers were awarded five stars as Insurance Times launches the new personal lines insurer rating service

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Broker Service Q&A: Covéa aims to stand out from the crowd

Insurance Times speaks to Covéa Insurance’s director of regional operations Keith Hector about the five service areas being explored in the broker survey

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Broker Service Q&A Covéa Insurance: Making policies so simple that even 11-year-old can understand them

Insurance Times speaks to Covéa Insurance’s director of personal lines distribution Sue Coffey and head of HNW and operational governance Sara Simmons about the five service areas being explored in the broker survey

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Broker Service Q&A: Tokio Marine HCC reveals the secret to coping with greater claims volumes

With the Insurance Times Broker Service Survey 2019/20 now open, Tokio Marine HCC’s underwriting director John Booth tells Savan Shah how understanding brokers is key to its operation and how it has dealt with the influx of claims over the past year

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Broker Service Q&A: Home & Legacy reveals net promoter score

Insurance Times speaks to Home & Legacy’s managing director Barry O’Neill about the five service areas being explored in the broker survey

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Broker Service Q&A: NIG in transformation phase

With the Insurance Times Broker Service Survey 2019/20 now open, NIG’s commercial managing director Sonya Bryson talks about the five key service areas explored in the survey

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Broker Service Survey 2019/20: How many stars do your insurer partners deserve?

The annual Insurance Times Broker Service Survey 2019/20 is now open to brokers nationwide!

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Broker Service Survey: Have your say about insurer partners

The annual Insurance Times Broker Service Survey 2018/19 is now open to brokers nationwide!