The Briefing

Broking M&A

THE BRIEFING: Personal lines broking

Personal lines broking:  The risks of unrated insurers, the threat of Amazon, dual pricing and insuretech

The briefing_SME_broking

The Briefing: SME broking – How can brokers and insurers build a positive relationship to deliver SME cover?

Three industry experts share how the broker-insurer relationship can be fine-tuned when it comes to the specialist small to medium enterprise (SME) insurance market

The briefing_SME_broking

The Briefing: SME broking – Brokers can benefit from focusing on SME schemes

With a broad SME market and new small businesses springing up all over the UK, how do brokers keep abreast of trends and make sure they are offering their customers the best possible value?

The briefing_SME_broking

The Briefing: SME broking –Skipping advice when buying cover puts small businesses at risk

Looser regulation and the rise of aggressive aggregator websites mean insurance customers will now often eschew professional regulated advice, leaving both themselves and brokers’ traditional business model in a vulnerable position


Professional indemnity insurance capacity shrinks for advisors

Underwriting appetite dwindles in the wake of pension mis-selling claims and an increase in the award limit of the Financial Ombudsmen Service

Fraud tape

What more can the industry do to tackle fraud?

Three specialists discuss how the insurance sector can tighten its defences against fraudulent activity

Mark Chiappino

Q&A: Cracking down on the motor fraudsters

Direct Line Insurance counter fraud manager Mark Chiappino on how the industry is trying to fight crime, the impact of the Civil Liability Act and how we need to move away from ‘compensation culture’


Combination of factors driving motor costs upwards

Statistics from ABI indicate that after five consecutive quarters of year-on-year decreases in average premiums, it looks like motor insurance rates are on the up

two directions

FCA threatens more action on dual pricing

As it releases its interim report on home and motor insurance, the regulator proposes further remedies to stamp out the loyalty penalty, including restricting prices on automatic renewals and measures to better enable switching cover


Has the insurtech conversation moved from disruption to collaboration?

Five insurance specialists give their views on whether new tech startups have gone from challenging the established businesses in the insurance industry to working with them


Deloitte: Insurtechs should be considered innovation partners, not vendors

Insurtech startups have drawn $16.5bn in investments over the past decade


Brokers less fearful of insurtechs – survey

Online comparison sites are seen as a bigger threat to UK general insurance brokers than insurtech companies, according to the results of the 2019 Digital Broker survey


Insurance, with no questions asked

With one-third of customers giving up on lengthy question sets, will insurtech powered zero-questions-asked insurance quotes revolutionise the process?

Michael Donegan

Succession planning: Handing over to the next generation

Tackling the skills gap is one way of improving succession planning options for smaller brokers presently in the hands of solitary and/or ageing owners

business plan

Succession planning: More than a quarter of broker bosses lack succession plans

Survey also found most respondents would prefer to sell to another broker rather than a consolidator

Pensions Insight

Succession planning: The art of executing a clean exit

In February, Folkestone’s Independent Insurance Services was purchased by a local managing general agency. Outgoing business owner Ray Johnson offers a personal account of his exit strategy and explains why it was important to sell to a company with similar values