FCA received just 24 disclosures from whistleblowers about commercial lines insurance

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Retail insurance accounted for 11.6% of all the disclosures that were made to the FCA by whistleblowers in the year to 31 March 2015.

According to the regulator’s annual report published yesterday, retail insurance was ranked fourth in the table of sectors that whistleblowers told the FCA about.

The FCA said it processed 1,340 intelligence cases containing sanitised information between 2014 and 2015.

Of this total, 155 were about retail insurance. Top of the list was financial advisers (271), followed by consumer credit (208) and then retail banking (156).

However, commercial insurance accounted for just 1.8% of all disclosures, with just 24 disclosures made.

The FCA said: “Information from whistleblowers has contributed to firms and individuals being fined, permissions being varied or withdrawn, warning letters being issued and a range of other early intervention actions, such as asking a firm for clarification about their activities.

“We have also used information from whistleblowers to inform our supervisory strategy.”

Out of the 1,340 whistleblowing cases, 759 have been fully assessed and actioned.

The remainder are still under assessment and the cases remain open. The FCA said full assessment can take time depending on the nature and complexity of the case.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.