Sapiens UK has announced the launch of the Sapiens UK Insurance Vision Board.
The inaugural meeting of the board, held near London at the end of May, looked at the growing gap between IT departments and the business units they serve.
Peter Le Beau, the new board's chairman, said: "The growing gap between IT and insurance businesses is a real issue and has the potential to cause major problems in the industry. Both areas have to work to the same agenda.
"At the moment there is a tendency to blame all the industry's administration deficiencies on IT departments. This is unfair and inappropriate, but at the same time IT departments should not act like fiefdoms that disregard the commercial pressures on their business."
Kali Bagary, managing director of Sapiens UK, said after the meeting: "We see enormous potential from the board we have created and believe it will help us to focus on solving lots of the technological problems the industry faces."
Sapiens also has an International Vision Board comprising of members including Bob Scott, former Aviva chief executive, and Bob Mendelsohn, former Royal & SunAlliance chief executive.