Story of the Day – Page 22
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IT InterviewJames Daley: Industry must increase consumer trust to avoid political intervention
Following the implementation of fair value and Consumer Duty, managing director believes ‘commission levels and claims ratios will be the next areas of focus for the regulator’
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News‘Equilibrium’ between MGAs and insurers yet to be achieved – Pen Underwriting’s Tom Downey
Chief executive additionally believes that capacity into MGAs will become ‘almost like an investment vehicle trust’
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IT InterviewPaul Williams: Ripe Insurance is ‘sticking to its knitting’ amid M&A expansion
’There’s lots of noise around technology but it all comes back to whether you are able to offer customers something that they perceive as giving real value,’ says chief executive
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IT InterviewWarren Downey: SRG’s new investment represents beginning of ‘chapter two’ for broker’s growth journey
’If you build the right culture and you attract the right people, you get fabulous results – it’s blinking obvious,’ says group chief executive
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IT InterviewAlan Houston: RSA’s ‘non-negotiable’ position as brokers ‘cry out’ for improved service
’We need to make sure that through a period of change, we do not become internally focused,’ says strategic sales and accounts director
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IT InterviewLouise O’Shea: CFC Underwriting aims to make complex cover understandable
Growth is on the agenda as new group chief executive explores geographical and product opportunities
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IT InterviewNick Line: Markel arming underwriters with ‘right training and support’ to address exposed classes
Markel International’s chief underwriting officer underscores the ‘pivotal’ role of education and digital skills in empowering underwriters to navigate complex risk landscapes
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IT InterviewMike Reid: Sompo enters ‘growth mode’ with ‘a focus on the UK’
Despite being ‘a relatively young business in the UK’, the global insurer and its staff want ‘to be seen as experts in what we do’, says chief underwriting officer
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IT InterviewAjay Mistry: Building a ‘successful schemes broker’
Many larger brokers believe that schemes for small clients are ’not as exciting’, says founder and director
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IT InterviewChris Haggart: ‘Clarity of purpose’ around supporting partner brokers at Hedron Network
’Networks across the market have a part to play in making sure that the general quality of brokers in the UK is as robust as it can be,’ says broker network chief executive
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NewsBrokers on Biba Conference’s best bits
In the run up to Biba’s annual conference this May, Insurance Times asks brokers what they are most looking forward to at this year’s event
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IT InterviewJonathan Davey: ‘I didn’t choose insurance – insurance chose me’
’I am going to be selective. I am young enough to want to keep my grey matter moving,’ says retired chief executive
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News AnalysisMike Keating: MGAs are 'part of the fabric of the industry'
The Managing General Agents Association’s (MGAA) chief executive says the organisation’s growing membership is increasing its broker driven business
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News AnalysisAre SMEs paving the way for cyber attacks on larger companies?
The relationship between a big business and partner SME can present ’a vast opportunity for hackers to infiltrate the larger business’ due to ’weaker security systems’ that are typically employed at small companies
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IT InterviewSonya Bryson: RSA seeking to ‘take home the crown’ with NIG integration
’We want RSA to more than the sum of its parts and, with no personal lines distraction, the focus is clear,’ says new commercial lines managing director
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News AnalysisIn Focus: What’s going on with claims service as FCA clamps down on Consumer Duty?
’There are more complaints coming in around claims,’ says director
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News AnalysisInsurance sector in race against time to tackle rising storm challenges
Delegates attending a recent Insurance Times and ICEYE roundtable explained that the increased frequency of storms was stretching the industry’s resources to the limit
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News AnalysisSteve Bashford: Arch’s strategy is bringing ‘London expertise to the regions’
’Our message is that we deal with brokers the way they want – we’re not going to force anybody to take an optimised trading route irrespective of premium size,’ says chief executive for UK regions
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News AnalysisTechTalk: Climate change focused insurtechs support insurers to ‘insure the uninsurable’
Industry needs to ’adopt new technologies to future forecast’ because developing climate change risks are ’harder to insure as you can’t rely on historical data’, says senior manager
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News AnalysisWhat do brokers want from 2024’s Biba conference?
’I want brokers to get the opportunity to meet people that they otherwise could not reach,’ says chief executive
