We continue our series of questions from the AXA Campus course with a test of your knowledge of conflicts of interest

This week's questions are particularly topical following the issue by the FSA of its 'Dear CEO' letter in November 2005 with subsequent return required by 20 January 2006.

A recent survey by Insurance Times found that only 20% of brokers contacted had responded to the regulator's deadline.

The course is of interest to anyone who needs to understand the issue of Conflicts of Interest in general insurance.

After taking the course users will be able to:

  • State why conflicts of interest are an important business consideration in the insurance market
  • Define a conflict of interest and explain how they come about
  • Outline the FSA's principles and expectations with regard to conflicts of interest
  • State the main ways conflicts of interest are dealt with
  • Explain how a conflicts of interest policy is created
  • List the main components of a conflict of interest policy.
  • AXA Campus is an ideal learning tool as it provides over 350 courses and incorporates tailored versions of CII ed LEARN and ed ASSESS (AXA ed). This relationship provides a natural fit between the soft and technical learning material of AXA Campus and the qualification and compliance aspects of AXA ed.

    The questions for this course are supplied to AXA Insurance by Searchlight Solutions.

    If you are interested in using AXA Campus email: julian.hall@axa-insurance.co.uk

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