In our continuing series on designing training courses Kate Foreman suggest ways of defining the most appropriate individual learning method
This week we are going to look at how to decide on what type of training would be most suitable for a given group of learners. To do this, we will need to examine the different types of training that are possible and the different learning preferences that might be demonstrated by those for whom the learning is intended. Think about how you prefer to do your learning: Are you a reader? Or perhaps you enjoy listening, or looking at pictures? Maybe you prefer to be shown how to do something and then practice it yourself in your own time? Whatever your preference, there is no right or wrong way. However, what you are learning may have some influence on how you can learn it. For example, it would be difficult to learn a new language simply through looking at pictures. The truth is, while we all demonstrate preferences, we tend to learn through a combination of mediums. Consider the language-learning example again. You actually learn through:
Answer to last week's MOTSo how many of you spent time considering whether the insurers should be told about the suspicions and the report to the police?Well if you did decide to tell insurer's about this without the client's authority, it is my opinion that this is a breach of confidentiality and you could be in trouble.If you did decide that this was a material fact (which we think is nonsense) and chose to tell the insurer, let me remind you that the broker is not party to the contract (in most cases) and the duty of disclosure does not fall on the broker. If you thought the information about the suspicions and police involvement was material you should have told the client and sought instructions.What is more important (and in real life the broker forgot) is the need to advise insurers that the client has been banned for driving for a month and changed vehicles.Be honest! How many of you spotted it? If you did not you must give yourself an ‘At Risk' mark.The learning point is that sometimes it is the simplest of omissions that cause the largest negligence claims. Sometimes we are far too clever for our own good (and I count myself in that group) and we need to pay more attention to what is obvious.