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Ageas to offer car quotes through ChatGPT via Esure
’The plugin provides a valuable testing ground to help us understand how customers engage with conversational AI and how these tools could shape future insurance journeys,’ says managing director
Allianz Partners renews partnership with tourism giant
’Prioritising innovation and digitalisation to enhance the customer experience and make travel protection even smarter will be crucial in the coming years, as AI is fundamentally changing how customers discover destinations and book their holidays,’ says chief financial officer
The use of technology in the UK general insurance sector does not sit still.
Whether artificial intelligence (AI) is being used to streamline claims processes, or machine learning is tackling fraud detection, new and ever-evolving technologies are continuing to present a myriad of use cases across UKGI.
Insurance Times is committed to being at the forefront of content delivery on this subject, to ensure that brokers, insurers, MGAs and suppliers in the general insurance market can stay up to date and informed on the role and application of different technologies.
Insurance Times’ exclusive TechTalk brand showcases breaking technology and insurtech news, in-depth analysis and thought provoking interviews to keep market participants at the cutting edge of sector-wide technology developments.
Not only is TechTalk delivered online and in print, but Insurance Times’ TechTalk Live series – sponsored by Hiscox – presents a regular event programme designed to explore the evolving role of technology in the insurance industry.
TechTalk Live includes four dedicated events for brokers and four distinct events for insurers, raising pertinent technology discussion points for each audience.
TechTalk coverage features topics such as:
- AI, generative AI and machine learning.
- Digital transformation and modernisation.
- ETrading and digital trading routes.
- Front end and back office technology propositions.
- Cyber risks.
- Emerging technology trends, risks and opportunities.
- Innovative technology case studies.
TechTalk is the UKGI sector’s platform for staying ahead on relevant technologies.
The first event in the TechTalk Live series was a webinar that took place at 10am on 3 April 2025
Briefing: Cyber risks widen the economy-state protection gap
James York assesses the ongoing cyber risks facing the market and wider society to make the case for an Insurer of State
Agentic AI removes ‘barrier’ for fraud investigators across different insurance lines
’When you change the dynamic on how much time somebody needs to spend on an investigation or the fidelity with which they can find things, what you’re actually changing is the throughput of the system – the output benefit of prevented fraud,’ says technology leader
Ageas to offer car quotes through ChatGPT via Esure
’The plugin provides a valuable testing ground to help us understand how customers engage with conversational AI and how these tools could shape future insurance journeys,’ says managing director
Broker demand for policy flexibility more than doubles in commercial motor
’Fleet businesses increasingly expect insurers to respond quickly when vehicles, drivers or operational requirements change because delays can create unnecessary disruption and administrative pressure,’ says deputy chief executive
Guidewire agrees to buy London-based insurance platform for $1.7bn
’Together, we will bring greater and more scalable intelligence to the insurance decisions that will help underwrite the risks of tomorrow,’ says chief executive
Digital Adoption 2025
Find out what digital innovations and processes UK brokers are implementing in the new Digital Adoption Report 2025, produced by Insurance Times in association with Applied Systems.
Digital Adoption 2023
Find out what digital innovations and processes UK brokers are implementing in the new Digital Adoption Report 2023, produced by Insurance Times in association with Applied Systems.
Insurtech 50 2023
In 2023 we launched our inaugural Insurtech 50 report, produced exclusively by Insurance Times and based on data provided by business management consultancy Oxbow Partners.
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England, BH1 1BZ - a USA Today company
registered in England & Wales with number 01676637
at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a USA Today company
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