Crawford & Company's international investigation services manager Will Gaskell has been poached by competitor VFM Services.

He is the second fraud expert to leave Crawfords in the past year.

Gaskell's colleague Gabrielle Ashley left Crawfords in October 2001 to set up Absolute Customer Management with former Direct Line anti-fraud head Bill Trueman.

Gaskell worked for VFM's managing director Bill Jackson when Jackson established a conversation management system at Thomas Cook's travellers' cheque division.

He will look after VFM's sales, marketing and customer relations functions.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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