Zurich has announced a new loss adjuster process model, which it claims will deliver the right level of expertise at all points of the claims process.

Currently Zurich's loss adjuster panel consists of Cunningham Lindsey and Capita.

From 1 October 2004 the new loss adjuster panel will be split into claims business segments as follows, employing the services of loss adjusters where they add the most value.

In addition, Zurich will continue to honour existing customer nominations.

The new panel consists of:

Major loss panel: Capita, Cunningham Lindsey, GAB Robins and Crawfords

Domestic: Cunningham Lindsey, Davies & Co and Lucas Associates (Northern Ireland Losses)

High net worth: Davies & Co

Non-domestic: Cunningham Lindsey, GAB Robins and Lucas Associates (Northern Ireland Losses)

Building guarantee: Knowles Loss Adjusters and Cunningham Lindsey

Construction and engineering: Cunningham Lindsey and Crawford

Casualty: Cunningham Lindsey, GAB Robins and Lucas Associates (Northern Ireland Losses)

Subsidence: Cunningham Lindsey

Hired-in-plant: Buckley Scott.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

Topics