artificial intelligence

Insurance firms must utilise AI and not make Microsoft Office mistakes

2026-04-27T07:00:00+01:00By

’We don’t want the insurance industry to fall back into the trap when Microsoft Office was rolled out – it’s present everywhere, everyone is using it, but it is totally underutilised,’ says chief executive

More Story of the Day

Further reading

artificial intelligence, cloud

New AI apprenticeship for insurance industry launched

2026-04-22T08:29:00+01:00By

’Our aim is to help firms create AI champions within departments,’ says chief executive

Ai agent

Davies rolls out AI-powered claims intake agent

2026-04-17T12:21:00+01:00By

’The technology allows us to scale as our client volumes grow and new corporate risks use cases are introduced,’ says group chief executive

balancing act

Briefing: Placement is becoming a balancing act for brokers

2026-04-23T08:00:00+01:00By

Broker and insurer relationships are now underpinned by so much more than familiarity and a firm handshake – transparency and data around insurer performance is pivotal in supporting brokers to meet client expectations

Toby Clegg

Briefing: A Cockney’s guide to nicking business

2026-04-22T08:00:00+01:00By

There are very few ‘new’ risks in the broking market, meaning that acquiring risks from other firms is part and parcel of participating in UKGI – here are 11 fundamental rules underpinning brokers’ businesses today