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Claims

womens rugby

News

Concussion claims cause headache for female rugby players – Horwich Farrelly

2025-08-28T10:09:00+01:00By Harriet Scott

‘Claims from male professional rugby players will be much more valuable and on the radar of insurers than women’s claims,’ says head of sports

GettyImages-1307382614

News

OIC portal savings ‘at risk’ as non-tariff personal injury claims surge past 50%

2025-08-28T08:00:00+01:00By Harry McNeil

Data analytics firm warns that rising non-tariff personal injury claims following a road traffic accident could erode whiplash reform gains

extremeweatherflood

News

Parametric policies and extreme weather driving home payout increases

2025-08-27T14:00:00+01:00By George McDade

‘Traditional, postcode level assessments are no longer enough’ when pricing around extreme weather events, says chief revenue officer

passing claims

News

Westfield Specialty makes c-suite hire to strengthen claims team

2025-08-27T12:00:00+01:00By Harriet Scott

The appointee’s ’exceptional technical knowledge and expertise’ makes her ’an exciting addition to lead our third party claims handling’, says interim director

Lee Mooney, August 2025

News

Markel UK has ‘very ambitious plan’ to boost eTrading service following disjointed broker scores

2025-08-27T11:00:00+01:00By Katie Scott

UK managing director says the gap between digital and underwriter led broker service presents ‘a huge opportunity’ for the insurer

inflation, motor

News Analysis

Briefing: Focus on 2026 key for motor insurers as next year could be ‘ugly’

2025-08-27T08:00:00+01:00By James Cowen

Net combined ratios (NCRs) of 100% and 107% are forecast for the next two years respectively in the motor insurance market

constructionwasteskip

News

Allianz inks new deal to launch sustainable property salvage initiative

2025-08-22T09:00:00+01:00By George McDade

‘Property salvage strategies are not consistent across the industry, so this is an opportunity for us to lead the way and enable our customers to act more sustainably,’ says chief claims officer

GettyImages-2166648374

News

Travel insurance payouts reach £472m for 2024 – ABI

2025-08-22T07:00:00+01:00By Harry McNeil

Trade association has published travel insurance tips designed to encourage best practice when insurance customers are buying cover

GettyImages-2006139455

News

Range Rover fraud lands Somerset man in court

2025-08-22T06:00:00+01:00By Harry McNeil

‘If you think you can deceive the police and your insurance company, think again. We will uncover the truth and when we do, the consequences can be severe,’ says detective constable

subsidence talent

News

Group calls for action on subsidence claims skills gap

2025-08-21T14:00:00+01:00By Harriet Scott

’There is a real need for the insurance sector to invest now in initiatives to attract and train the subsidence claims managers, field surveyors and technical experts of the future,’ says head of subsidence claims

Meshed Press Portrait smaller

News

Aviva-backed AI broker raises £950k in funding round

2025-08-18T11:51:00+01:00By Harry McNeil

‘Insurance is still too reliant on paperwork, underinsurance is far too common and fees are often higher than they should be,’ says chief executive

caraeroplaneairport

News

Collision risk on roads close to Heathrow 240% above national average

2025-08-18T10:48:00+01:00By George McDade

‘Motorists heading to these airports face an elevated risk of a collision, which goes beyond the usual challenges of driving,’ says director

handshake 1

News

​Hiscox appoints ex-AIG leader to newly created claims role

2025-08-15T06:00:00+01:00By Harriet Scott

’He joins us at an exciting moment as we focus on realising our ambitious growth plans,’ says claims director

FOSHeader2

News

FOS consults on case fee reform to promote fairer cost distribution

2025-08-14T14:00:00+01:00By Harriet Scott

’We are undertaking an ambitious transformation programme to reform our service and make it work for today’s economy,’ says chief executive

crimefear

News

Camden, Islington and Lambeth among 10 boroughs seeing new crime spike

2025-08-13T08:00:00+01:00By George McDade

‘No one is immune and many victims don’t even realise they’ve been targeted until long after the offender has vanished,’ says head

GettyImages-524718551

News Analysis

TechTalk: Directors face ‘real risk’ of liability in wake of cyber attacks

2025-08-13T07:00:00+01:00By Harry McNeil

‘There should be no assumption that cyber risks are covered under a D&O policy,’ says law firm partner

sinkholesubsidence

News

Record spring heat drives £153m in subsidence payouts

2025-08-12T08:00:00+01:00By George McDade

Hotter, drier weather is known to put homes at greater risk of subsidence damage

thatchedroof

News

Nine in 10 non-standard brokers concerned about underinsurance

2025-08-11T12:38:00+01:00By George McDade

‘These findings underscore the urgent need for greater innovation and flexibility in non-standard insurance offerings,’ says leader

building safety

News

Building reinstatement costs up 3.8% over year

2025-08-08T10:00:00+01:00By George McDade

‘It’s clear that reinstatement costs remain on an upward trajectory,’ says industry expert

Claims

News Analysis

Is it the end of the road for motor referral fees?

2025-08-08T07:00:00+01:00By Sam Barker

The FCA has raised concerns that referral fees in the motor market can drive up the lifecycle and cost of claims – however, market participants are tight-lipped about next steps for this model

All Claims articles

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