Nigel Roberts, specialist lines managing director for Aon and chairman of its marine division, joins Lloyd's on Monday, initially on a three-month secondment, to help further the pace of process change across the market.
His chief responsibility will be to help ramp up the use of the Insurers' Market Repository.
The secondment follows those of David Harris, group operating officer at Amlin, who started working with Lloyd's in November, and business practice analyst Steven O'Connor, from Limit, who is currently with Lloyd's for three months. Both are working on business process issues.
Roberts believes that speeding up the market's adoption of technology is crucial to its competitiveness.
“The inertia needs to end,” he said. “The market cannot afford to allow the current pace of change to continue. It is fundamental to the future of the market and is vital not only to those within the industry, but also - and more importantly - our clients.”
Describing his role as that of bringing “the broker's view to the issue” and increasing technology usage within the market, Roberts added that, “It is also to talk to the client and get their views and address gremlins in terms of the way the systems work.”
Lloyd's chef executive Richard Ward said: “I am delighted that Nigel is joining us for three months. He brings with him a wealth of experience working in the London market, and a valuable insight into the broker's perspective on becoming a more efficient marketplace.
"We want all new claims and premium documents to be processed electronically, and Nigel's work with us should go a long way towards achieving that.”
