Sponsored content: Mohit Manchanda, SVP and EMEA business head for insurance, healthcare and life sciences at EXL, discusses how AI is moving from idea to implementation in the insurance sector
‘We are continually focused on improving how we serve clients while strengthening operational efficiency,’ says chief operating officer
ChatGPT could be about to follow in the distribution footsteps of price comparison websites – but what are the Consumer Duty considerations that could hamper this model’s progression and uptake?
Artificial intelligence has the potential to define what great broking of the future looks like, with powerful use cases bolstering productivity
‘Joining an organisation that places digital and data as key pillars of its strategy was an extremely attractive proposition,’ says new hire
’One of the challenges you’ve got in this space is technology requires a capital outlay and if you’re a startup business, or a business that hasn’t got a huge amount of cash to invest, it can be quite prohibitive in terms of that digital transformation,’ says chief executive
Insurance Times rounds up the top five stories making headlines across the market from 16 to 20 February 2026
’Existing MoneySuperMarket customers can get an instant full quote for their car insurance, or with just five answers, new customers can get a car insurance estimate,’ says chief technology and data officer
Insurance Times’ AI Claims Report 2025/26, released in partnership with RDT, highlights the issues firms are having in their claims management processes, the technological steps they are taking to solve them and the degree of success the early adopters are seeing
’Insly’s experience working with MGAs and insurers means we understand the administrative burden that holds back growth and innovation,’ says chief executive
’Consumers are increasingly using conversational AI to learn, ask questions, explore and solve meaningful financial challenges,’ says president
‘The future of underwriting will not belong to those who try to eliminate complexity, but to those who can interpret it – continuously, coherently and at scale,’ says report author
‘Our opportunity to improve client combined ratios and margin is built on years of developing insurance-specific AI at global scale,’ says founder and chief executive
’As Bishop Street continues to scale its portfolio of MGAs it is critical that our underwriting technology scales with us,’ says chief executive