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Briefing: The Europe opportunity – why is it so hard to crack?
Insurance Times publishes full Five Star Rating Report: MGA market for 2025/26
Briefing: Is private equity taking the right approach when backing broking businesses?
Broker CEO Forum: Mainstream carriers exploring fringe product propositions are ‘threat to MGA model’
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Briefing: Reeves treads water following Autumn Budget, cranking tax in response ‘to events out of her control’
The Big Question: What will industry innovation for UKGI look like in 2026?
Briefing: Brokers have ‘big inertia’ around cross-selling – but terminology shift could support soft market retention strategies
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Video: Acini’s Grzegorz Podlesny talks market digitalisation challenges and solutions
Case complexity and Consumer Duty transforming accident and health claims management – Gallagher Bassett
A legislative year in review – Arag
UK insurance consolidation raises questions over pricing power – Pearson Ham
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Artificial Intelligence
IT Awards 2025
Insurance Times Awards 2025: Aon ‘transforms’ client service with AI-driven risk analyser tools
Rob Kemp, head of UK commercial risk at Aon, talks about his firm’s entry to the Insurance Broker of the Year category
IT Awards 2025
Insurance Times Awards 2025: Intact Insurance on handling claims ‘proactively and ethically’
Andy Flower, director of claims analytics at Intact Insurance, speaks about his firm’s entry to the Excellence in AI category
IT Awards 2025
Insurance Times Awards 2025: Konsileo on how AI is ‘empowering brokers’
Peter Henderson, co-founder and chief operating officer at Konsileo, speaks on his firm’s entry to the Excellence in AI category
IT Awards 2025
Insurance Times Awards 2025: Scrub AI on solving ‘long-standing’ market problem
Alex Ley, chief executive and co-founder at Scrub AI, explains his firm’s entry to the Excellence in AI category
IT Awards 2025
Insurance Times Awards 2025: Finalists for the Excellence in AI award announced
Eight firms are competing for the Excellence in AI category at the Insurance Times Awards
IT Awards 2025
Insurance Times Awards 2025: Sprout.ai presents ‘benchmark’ for AI in insurance
Roi Amir, chief executive at Sprout.ai, discusses his firm’s entry to the Excellence in AI category
IT Awards 2025
Insurance Times Awards 2025: Chase Heptons highlights AI pricing tool Percy
Alison Wood, director at Chase Heptons, speaks on her firm’s entry to the Excellence in Technology – Broker category
IT Interview
James Nicholson: What to keep an eye on in the claims sector for 2026
With the New Year in sight, Zurich’s chief claims officer predicts a significant uptick in claims from ’failing AI systems’ and ’wrong decisions’ being made regarding customer experience
News
Allianz to cut up to 1,800 jobs in travel insurance sector
The cuts are likely to impact positions in call centres the hardest, as AI increasingly replaces manual processes
IT Awards 2025
Insurance Times Awards 2025: Paymentshield devises campaign to promote referral service based on advisor feedback
Jennifer Ripley, head of marketing at Paymentshield, highlights why her firm should take home the Marketing Campaign of the Year prize from 2025’s Insurance Times Awards
IT Awards 2025
Insurance Times Awards 2025: Acorn highlights AI-led approach to fraud mitigation
James Fowle, head of group fraud and claims strategy at The Acorn Group, speaks on his firm’s entry to the Excellence in Fraud Mitigation category
News Analysis
The Big Question: What will industry innovation for UKGI look like in 2026?
During 2025, artificial intelligence has quickly reshaped roles, processes and risk exposures – but what innovations and new technologies are UK general insurance participants expecting to land next year and what impact could they have on market practices?
IT Awards 2025
Insurance Times Awards 2025: FintechOS reveals strong insurer uptake of its AI claims proposition
Gerry Goodwin, vice president for insurance in Western Europe at FintechOS, speaks about his firm’s entry for the Excellence in Claims Technology award
IT Awards 2025
Insurance Times Awards 2025: UnlikelyAI uses neural and symbolic AI to cut errors in claims
Tom Fairey, chief growth officer at UnlikelyAI, speaks about his firm’s entry for the Excellence in Claims Technology award
Digital Transformation Reports
Digital Adoption 2025
Find out what digital innovations and processes UK brokers are implementing in the new Digital Adoption Report 2025, produced by Insurance Times in association with Applied Systems.
Digital Adoption 2023
Find out what digital innovations and processes UK brokers are implementing in the new Digital Adoption Report 2023, produced by Insurance Times in association with Applied Systems.
Insurtech 50 2023
In 2023 we launched our inaugural Insurtech 50 report, produced exclusively by Insurance Times and based on data provided by business management consultancy Oxbow Partners.
Digital Adoption 2022
Find out what digital innovations and processes UK brokers are implementing in the new Digital Adoption Report 2022, produced by Insurance Times in association with Applied Systems.
Digital Transformation 2021
The Insurance Times 2021 Digital Transformation Report is out now! Over 250 brokers from across the UK came forward to reveal how digital transformation has impacted their business.
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registered in England & Wales with number 01676637
at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a Gannett company
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