Policy will pay out up to 20% of the underlying motor insurer’s final settlement figure

New car crash

AXA Assistance has launched a total loss product for brokers and insurers, designed to address delays and financial losses associated with motor write-off claims.

The new policy, available for private and commercial vehicles up to 10 years old, will pay out up to 20% of the underlying motor insurer’s final settlement figure in the event of a total loss claim on the insured vehicle.

It also includes a contribution to the insured’s further transportation costs such as hiring a vehicle during the settlement period.

AXA Assistance director of account management Rick Ware said: “Currently, a claim pay out on a total write-off loss can take a number of weeks to settle, and is unlikely to fully cover the retail cost for an equivalent replacement vehicle, as well as the costs of travel alternatives a claimant could face. Total Loss Protection is designed to cover this financial loss, as well as helping to remove the associated hassle and inconvenience this causes.

“As a global brand we see real growth opportunities in this new market, so have launched Total Loss Protection, bringing our expertise in developing and delivering effective and relevant add-on products, whilst responding to the needs of customers. This product also reflects the demand for clear and appropriate insurance cover, by offering choice and flexibility.” 

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.