Claims Technology
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Sponsored Content
Empowering the next generation of claims handlers – RDT
Sponsored content: Mark Bates, chief executive at RDT, examines how the claims handlers of the future could be supplemented by technology
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News
AI can streamline insurance broker workflows – Ignite
AI ’requires some creative thinking and, more importantly, some practical application to make it useful,’ says managing director
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News
High Five: Catch up on the biggest stories this week
Insurance Times rounds up the biggest stories from this week
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IT Interview
Eddie Longworth: Claims Champion award has boosted momentum around AI code of conduct
Award winner ‘overwhelmed’ by victory, thanking ‘large team of volunteers’ who contributed to project that helped secure the recognition
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News
Video: Relive the 2024 Claims Excellence Awards
Last month, Insurance Times welcomed the best and brightest of the claims sectorthe luxurious Palace Suites at Kensington’s five star Royal Garden Hotel to hand out some coveted awards
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News
Pool Re inks deal for new treaty and claims management system
’We are confident that this system will allow [us] to digitally transact both pricing and contracts with our members,’ says chief underwriting officer
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News
Percayso Inform – Winner reflects on last year’s Tech and Innovation Awards
Percayso Inform managing director Rich Tomlinson looks back to the 2023 Tech and Innovation Awards, where his firm scooped gold for Technology Partner of the Year
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News
Zurich names UK ‘wildcard’ winner in 2024 Innovation Championship
’As technology continues to advance rapidly, we must keep innovating at pace,’ says group chief innovation and digital officer
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News Analysis
Revealed: Which firms won at the Claims Excellence Awards 2024?
There were some lucky double winners on the night, while other firms picked up their first Insurance Times Claims Excellence Award – was it you?
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Sponsored Content
Q&A: Davies on the claims handling applications of AI
Sponsored content: Jon Glover, director of technical products at Davies, discusses how artificial intelligence could improve the claims handling process
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News
More UK claims handlers ‘increasingly frustrated’ by delays and communication
’Handlers are becoming increasingly frustrated by challenges around delays and customer communication,’ says chief executive
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News
Ondo increases LeakBot deployments in UK
’We expect the out turn for the year to be in line with market expectations,’ says chief executive
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News
Insurance industry not matching customer expectations for green parts – Solera
’Insurers and garages can play a vital role in helping customers understand the green options available,’ says managing director
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Sponsored Content
Building storm resilience – Gallagher Bassett
Sponsored content: Gordon Vater, managing director of Gallagher Bassett Technical, provides five tips to help insurers prepare for the impacts of severe weather
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News
Is the industry doing the ‘right thing’ when it comes to AI?
’It’s essential that, when incorporating AI, the industry does the right thing by thinking about AI from the consumer perspective,’ says head of marketing
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Sponsored Content
Q&A: ICEYE on the utility of satellite data for flood damage mitigation
Sponsored: Rupert Bidwell, vice president for insurance solutions at ICEYE, talks to Insurance Times about the power of leveraging satellite technology
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News
Edgeley calls for ‘closer collaboration between insurers and brokers on insurer service
For Edgeley, there is a need for closer collaboration between insurers and brokers to ensure efficient ’client service’
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IT Awards 2023
Insurance Times Awards 2023: Finalists announced for Claims Partner of the Year
Eight firms have been shortlisted for the Claims Partner of the Year category at this year’s Insurance Times Awards
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IT Awards 2023
Insurance Times Awards 2023: Sedgwick and Typhoon8 enable quicker turnaround on cash claims
Richard Sheridan, strategic development director at Sedgwick, discusses Sedgwick and Typhoon8’s entry for the Excellence in Technology – Service Provider award