Claims Technology
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News
Revealed: Insurance Times Claims Excellence Awards finalists 2025
The awards are designed to recognise the best and brightest in the UK insurance claims sector
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IT Interview
Dan Saulter: Growth remains on the agenda as Davies sets out 2030 targets
Chief executive confirms that organic growth is the professional services firm’s main growth lever for the next five years – however M&A is not off the table if a deal is ‘complimentary to our strategic objectives’
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News
Claims Excellence Awards 2025: Top tips for entries
Insurance Times collates advice from judges and the editorial team on how to best pitch awards entries
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Sponsored Content
Digital innovation via client partnerships – E2E
Eddie Longworth, chief executive at E2E Total Loss Claims Management, discusses the efficacy of working with partners to design technology that serves a need
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News Analysis
TechTalk: Insurers still grappling with legacy system challenges
If legacy technology is not updated coherently across the supply chain, this could ’create inconsistent customer experiences at different points in the customer journey’, says law firm chief executive
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IT Awards 2024
Insurance Times Awards 2024: Bridgetech and DAC Beachcroft partnership delivers ‘real, tangible business benefit’
Matt Porter, chief executive at Bridgetech Group, discusses the company’s entry into the Excellence in Claims Technology – Claims Management Service Provider award
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IT Awards 2024
Insurance Times Awards 2024: DWF Law seeks to address motor claims fraud with telematics data
Benedict Harper Drew, specialist manager of the fraud and financial crime team at DWF, talks about the company’s entry for the Excellence in Claims Technology - Claims Management Service Provider award
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IT Awards 2024
Insurance Times Awards 2024: SBS Claims driving ‘technological advancement’ to save claim handlers 800 hours a month
Ollie Davies, operations director at SBS, talks about the firm’s entry for the Excellence in Claims Technology – Claims Management Service Provider award
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IT Awards 2024
Insurance Times Awards 2024: SPB UK and Ireland showcases ‘significant advancement’ through Oscar claims processing technology
Lorraine Higham, chief executive at SPB UK and Ireland, discusses the firm’s entry into the Excellence in Claims Technology – Claims Management Service Provider award
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IT Awards 2024
Insurance Times Awards 2024: Finalists for the Excellence in Claims Technology – Insurer award announced
Six firms are competing for the Excellence in Claims Technology – Insurer award at this year’s Insurance Times Awards
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IT Awards 2024
Insurance Times Awards 2024: CoreLogic and Admiral prioritise support and swiftness in claims resolutions
Leah Davies, director of client success and insurance solutions at CoreLogic, talks about the company’s entry with Admiral for the Excellence in Claims Technology – Insurer award
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IT Awards 2024
Insurance Times Awards 2024: Ageas using tech to better identify customers at risk of extreme weather
Stephen Linklater, UK claims director at Ageas, talks about the firm’s entry for the Excellence in Claims Technology – Insurer award
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IT Awards 2024
Insurance Times Awards 2024: Allianz pushes envelop of technology to settle claims faster with fewer complaints
Mark Merrix, head of casualty claims at Allianz, discusses the company’s entry for the Excellence in Claims Technology – Insurer award
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IT Awards 2024
Insurance Times Awards 2024: Axa Retail turns ‘traditionally lengthy’ claims process into ‘simple and quick’ automated process
Suzy Tiffany, retail claims director at Axa Retail, discusses the company’s submission for the Excellence in Claims Technology – Insurer award
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Sponsored Content
Video: RDT’s Mark Bates talks automation advantages (Part Two)
Sponsored content: For Insurance Times’ latest Expert View, automation software expert RDT’s chief executive Mark Bates sat down with Insurance Times deputy editor Yiannis Kotoulas to discuss the state of claims management, how automation and AI can help and what challenges the sector may have to overcome.
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IT Interview
Chris Sawford: ‘One Verisk’ strategy tackled integration challenges following acquisition
The firm had to ’balance large business security and stability with agility’ following acquisition, according to claims managing director
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IT Awards 2024
Insurance Times Awards 2024: Holidaysafe’s ‘digital-first approach’ helps customers self-serve in the travel insurance sector
Amber Moon, head of marketing at Holidaysafe, talks about the firm’s entry for the Digital Broker of the Year award
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News Analysis
Would I lie to you?
Technology is playing a greater role in insurance operations, with the use of voice analytics gaining traction in claims functions
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News
Former Zurich chief claims officer becomes first member of insurtech advisory board
’His expertise in claims on a global scale, along with his relationships, knowledge and history in the industry, will be instrumental as we further drive innovation for insurers,’ says chief executive
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IT Awards 2024
Insurance Times Awards 2024: Excellence in Technology – Data Focused Service Provider finalists announced
Four firms are competing to win the Excellence in Technology – Data Focused Service Provider award at this year’s Insurance Times Awards