Claims – Page 16
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News
Previsico plans US expansion following partnership
The insurtech has started its American expansion in New York City
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News
European windstorms caused £3,142m in insurance industry losses – Perils
The firm’s latest estimate would make the February storms the largest European windstorm loss since January 2007
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News
E-scooter and e-bike lithium-ion battery fire claims spark losses of over half a million pounds – Axa UK
The insurer is warning commercial businesses and consumers of the risks associated with fires resulting from the electrically powered micro-mobility vehicles
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Analysis
Which firms are leading the way on customer experience?
Insurance DataLab takes a deep dive into the customer experience provided by personal lines insurers and brokers – which organisations have excelled across the analysis’ four service metrics?
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News
Fire claims soar to £1.2m due to UK heatwave – LV=GI
One specific case was caused by a mirror in a garden reflecting off the sun and subsequently setting a wheelie bin alight
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News
Johnson and Johnson to end all UK Baby Powder sales as ovarian cancer claims escalate
Despite this, the pharmaceutical firm says its talcum Baby Powder ’does not contain asbestos and does not cause cancer’
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News
Drought to cause mayhem for UK insurers
Insurers should brace for weather-related claims as temperatures soar and drought is officially declared across parts of England
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News
Botched eyebrow microblading and tinting account for 37% of salon injury claims – Zurich
Laser hair removal only accounted for 7% of claims but involved the most serious injuries
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IT Interview
Simon McGinn: Clarifying ‘challenging’ BI wordings could lead to ‘narrowing the cover’
Insurers must help brokers carve out more time to have ‘critical’ client conversations around what policies do and do not cover, says commercial lines chief executive
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News
Axa prepares for ‘potential claims’ from Ukraine and Russia war through exposed lines
Some of the insurer’s crisis management policies, for example, have been ‘triggered because of the war in Ukraine’, says group chief financial officer
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News
Schools an ‘attractive target’ for criminals over summer months – Ecclesiastical Insurance
‘Brokers have an important role to play’ in helping education clients manage their risks over the summer holidays
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News
Admiral and Direct Line face double-whammy margin hit in 2022 – Bloomberg Intelligence
Regulation implementation and inflation pushing up claims’ costs are among the causes
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News
London market showcases ‘great degree of optimism’ around PI risks – Clyde and Co
However, this optimism is tempered by a ‘wariness of macroeconomic and inflationary pressures’
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News
Personal injury motor claims continue to decline, says government’s CRU data
Nearly a quarter of a million claims have ‘disappeared’, according to executive director
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News
Insurance Data Lab reveals highest ranked insurers for customer experience
Six insurers have been recognised with a ‘gold award’ for ‘doing their utmost to help their customers’
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Analysis
Briefing: FCA must focus next on customers’ expectation gap following dual pricing ban
Consumer group managing director calls expectation gap the ‘number one problem in insurance’, over and above ‘sideshow’ price walking that the FCA has been focused on
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News
Travel insurers must address ‘misunderstanding’ over coverage – Consumer Intelligence
A lack of consumer trust in the travel insurance sector should be addressed with greater clarity over policy exclusions, says senior insight analyst
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News
Joint founders launch end-to-end platform to support delegated authority arrangements
The proposition aims be a ‘gamechanger’ for insurance industry players that are looking to remain competitive in a fluctuating UK market, says co-founder
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News
ACSO calls for mandatory insurance of e-scooters
The association has laid out a 10-step plan for the effective and safe legalisation of the micromobility vehicles in the UK
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IT Interview
MGA Q&A: MGAs must continue to invest in AI and data enrichment - Mike Keating
Mike Keating, chief executive of the Managing General Agents’ Association, tells Insurance Times why claims inflation is ‘the elephant in the room’