Claims – Page 18
-
Sponsored ContentLeveraging technology, data and analytics to achieve better outcomes – Gallagher Bassett
Claims management firms have long used data, alongside continuing to embrace technology, to drive operational improvements. Charlotte Harrison, senior business development manager at Gallagher Bassett, shares how data can be used to achieve good customer outcomes
-
AnalysisBackchat July/August 2022
Biba dishes out journalism awards, Wimbledon’s upcoming ball fetchers, Mary Poppins and an unusual car insurance claim. What has the insurance industry been up to this month? You heard it here first…
-
NewsUK heatwave will cause increase in glass claims – Auto Windscreens
’Tracking weather and forecasting peaks and troughs is vital’ for insurers, says commercial and sales director
-
News‘Evolving black swan events’ are making ‘the industry incredibly nervous’ – Accenture
Despite five possible black swan events on the horizon, past industry action has demonstrated that insurance companies take these risks ‘very much in their stride’, according to professional services firm
-
NewsBrokers want more support from insurers when handling complex claims – Allianz
When brokers and insurers work together to handle claims, communication via email is one broker bugbear that insurers should be aware of
-
Sponsored ContentTravelers: Why smaller solicitor clients need professional indemnity insurance
James Graham, deputy head of professional indemnity and cyber at Travelers, outlines the best practices to follow when advising on PI cover for smaller solicitors - their reputations will likely depend on it
-
IT InterviewKaren Beales: OIC portal challenges offer opportunities around legal expenses insurance
The insurer plans to target brokers, providing a ‘mix and match’ of legal expenses insurance and motor cover add-ons
-
NewsClaims for cycle thefts increase by 126% – Urban Jungle
Bikes are the “most common” item to be stolen and are difficult to trace, says insurance director
-
AnalysisProperty insurance falls to underwriting loss despite drop in claims
Insurance DataLab takes a deep dive into the UK’s property insurance sector, exploring market trends and pinpointing improving insurers
-
News‘Long echo of Covid-19’ has spurred state of national anxiety – BrokerFest 2022
The FCA’s price walking regulations are yet to create an increase in shopping around for cover, says Consumer Intelligence
-
NewsCeta launches new notional home insurance product
Notional home cover may be more suited to homeowners in the current inflationary environment
-
NewsConsumers increasingly seeking out usage-based motor insurance – BrokerFest 2022
Both the pandemic and cost-of-living crisis have triggered a shift in consumers’ needs for car cover, say expert panel
-
IT InterviewSteve Gaywood: Cost of living crisis sees insurance customers ‘game the system’ and turn to fraud
Although consumers may be tempted to ‘cut corners’ when it comes to their insurance provision, this will only lead to ‘a false economy’, according to head of counter fraud
-
NewsProliferation of electric vehicles is impacting claims costs – BrokerFest 2022
Pinched supply chains and disruption have caused significant increases in the cost of complex motor claims
-
AnalysisCollaboration between insurers and CHCs is essential in the face of squeezed supply chain
The agreement between the two industries needs ‘urgent surgery’ says credit hire trade body chair
-
AnalysisTravel insurers weather the Covid storm
Amid changing consumer habits and rampant premium upticks, what is really happening in the travel insurance market right now? Insurance Times finds out…
-
Sponsored ContentEmerging fraud risks of on-demand insurance in commercial fleet – Carpenters Group
Faye Fishlock, head of defendant insurance services at Carpenters Group, explains how the uptick in micromobility can have fraud implications for fleet managers
-
Sponsored ContentGallagher Bassett: What will the future claims landscape look like?
As the insurance industry continues to bounce back from the Covid-19 pandemic, many are debating what the claims landscape will look like moving forward. Gallagher Bassett’s UK claims director, Andrew Parker, assesses what the future of claims will look like over the next five years
-
Sponsored ContentLook for business longevity to combat continuing uncertainty – MUM
Richard Webb, director at Manchester Underwriting Management, outlines the global situations impacting the insurance industry and how brokers can best weather the ongoing uncertainty
-
NewsTwo thirds of schemes brokers dissatisfied with support from insurers
Almost half of these brokers are also unhappy with insurers’ claims services
