Insurance Times rounds up the biggest stories from this week

Starting off the week, editor Katie Scott discussed the differences in how the FOS and insurers treat coverage disputes.

Then, Trevor Hemsley looked at how the industry is grappling with the “scalability challenge” around generative AI.

Following this, deputy editor Yiannis Kotoulas spoke to Chris Hall about QuestGates’ new investment.

And then, junior reporter Chantal Kapani spoke to Ramesh Singh about Aviva’s financial lines arm.

Rounding off the week, Scott spoke to Hiscox as it targets ”new distribution deals”.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.