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Differences in how FOS and insurers treat coverage disputes causing industry ‘irritation’

By 2024-08-05T07:00:00

Michael Hogg - HS large

The compensation service prefers to review cases through a non-disclosure lens, rather than consider average clauses, says law firm partner

Some insurance coverage disputes are being treated differently by the insurance market versus the Financial Ombudsman Service (FOS), leading to insurers being “quite irritated” about having to pay out certain claims, according to Michael Hogg, a London-based partner at law firm Kennedys.

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