Claims – Page 251
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Online only‘We’re too busy to innovate’ – survey
Brokers and insurers lack time, resources and the right culture to innovate effectively, survey finds. But many are starting to look outside the industry for what they need
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NewsAnalysis: With claims, it's the little things that make customers happy
Paying attention to detail is vital, according to survey
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NewsInsurers lose legal battle over Sony warehouse riot fire
Insurers have lost their battle with London mayor Boris Johnson over the payout for the Sony warehouse fire in Enfield following the August 2011 riots. This means insurers, not Johnson’s office, will have to foot the bill for loss of profit and rent related to the ...
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AgendaQ&A: Amanda Blanc on innovation: 'execution is better than strategy'
With the Insurance Times Innovation and Disruption conference taking place on Monday, one of the key speakers on the day, AXA UK and Ireland general insurance chief executive Amanda Blanc, spoke to Martin Kornacki about insurance innovation.
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NewsMotorists do not trust driverless cars – survey
Most motorists do not trust the technology behind driverless cars, a new survey by motoring publication What Car? has found. Some 51% of respondents to the survey, published today, said they would feel unsafe or very unsafe behind the wheel of a self-driving car, while 45% ...
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AgendaQ&A with Matt Poll of insurtech firm Neos
Matt Poll, chief executive and founder of Neos explains why he set up the insurtech firm after 15 years in the insurance industry and how he believes it will open up a better dialogue and relationship between insurers and customers
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NewsWatchstone rejects acquisition offer
Watchstone has rejected an ‘unworkable’ bid from a private company to buy all of its assets, excluding the actual and contingent liabilities. But the insurance technology firm has not ruled out further proposals from the company. In a statement the company said: ”Watchstone notes the recent ...
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AgendaInnovation blog: Diversity hits the bottom line
Let’s make 2016 the year for action on diversity, urges Dominic Christian, chief executive of Aon UK and chair of Inclusion@Lloyd’s
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AgendaInnovation blog: 'Our job is not to explain the past, but to give you a guide to the future'
Dr Will Pettigrew and Dr Edmond Smith of Kent University’s Centre for the Study of the Political Economies of International Commerce (PEIC) explain how they plan to use pioneering research techniques to map the future of innovation in insurance
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AgendaInnovation blog: Work with start-ups, not against them
Kathy Yu of KPMG’s high growth technology group argues corporates need to follow in Google’s footsteps and embrace the ’soul, passion and speed’ of start-ups
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NewsConnected cars vulnerable to hackers 'for a decade'
Connected cars will be vulnerable to hackers for a decade, according to leading tech security expert Eugene Kaspersky. Founder of Kaspersky Lab, the former Soviet intelligence officer told the Financial Times that today’s connected cars are “more safe but less secure”, because of their networked safety ...
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News'Whiplash' footballer given suspended sentence
A semi-professional footballer who was caught tweeting about playing football 24 hours after making a dishonest insurance claim for whiplash admitted contempt of court. Gary Burnett, 24, made the claim following an accident at a McDonald’s drive-thru restaurant in Birkenhead, Merseyside, in October 2013. He claimed ...
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AgendaAnalysis: Turning data into digital gold
Data and analytics are key to the future of companies working in the insurance sector. The connected car and home and wearable devices offer a technological edge to insurers
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NewsCourt victory for insurer in £236,724 Ferrari credit hire dispute
A businessman has lost his legal battle to force Direct Line Group (DLG) to pay £236,724 for the hire of two Ferraris following a car accident. Earlier this month, a judge at Darlington County Court upheld an earlier ruling which meant that DLG did not need ...
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NewsMan sentenced for submitting false injury claims to Allianz
A Southend factory worker has been sentenced for submitting three false personal injury claims to Allianz. Julius Sodipo, 34, from Shoeburyness was handed a 12-month community order and was ordered to carry out 80 hours of unpaid work and pay costs of £145 in costs at ...
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NewsABI: lawyer lobby group ‘simply wrong’ on whiplash reform
ABI general insurance policy director James Dalton has hit back at lawyer lobby group Access to Justice (A2J)’s criticism of proposed government whiplash reforms, calling the group’s position “simply wrong”. A2J launched its campaign against the proposed personal injury reforms yesterday, and chairman Martin Coyne claimed ...
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NewsBriefing: How did Allianz get it so wrong in direct home and motor?
This is a shock development in UK insurance. Allianz, which built a rock solid reputation on consistency and prudence, is pulling out of all direct home and motor. Personal lines head Neil Brettell is gone amid 170 likely job losses. This prompts the simple question: how did ...
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NewsLobby group: Insurers ‘hoodwinked’ government on whiplash reforms
Lobby group Access to Justice (A2J) has launched a campaign attacking the government’s planned whiplash reforms. The group, made up mainly of personal injury law firms, argues that insurers deliberately misled the government over the need for the reforms. It also contends that the plans will ...
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NewsCyber cover may be worthless if employees hack data
Cyber insurance policies may be worthless if company data is hacked by disgruntled employees, according to lawyers. Unless the policy specifically covers employee actions, insurers may decide not to pay out on claims, according to Manoj Vaghela of law firm Pinsent Masons. “In the absence of ...
