The Co-operative Insurance Society (CIS) is to cut 900 jobs as part of an ongoing modernisation programme.

The redundancies will be made by the end of 2005.

CIS said its restructure would mean seven of its 18 regional general insurance claims offices would close.

Through service improvements, staffing levels in its back office area would be reduced by 35%, it added.

The offices will be replaced with a customer contact centre, which will be the first point of contact for clients.

The company said it aimed to create more UK jobs as it developed the contact centre.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.