ARAG will provide legal expenses and home emergency insurance for IoT home insurtech start-up Neos

ARAG will partner with connected home insurtech start-up Neos to provide legal expenses and home emergency insurance.

Neos co-founder and chief executive, Matt Poll commented: “ARAG has helped us to join up the claims process so that a home emergency call-out can seamlessly trigger a property claim and the insurance can put things right for our customers that much quicker.”

ARAG head of sales, Andrew Talbot added: “It is obviously great to be working with a company like Neos, about which there is such a buzz right now.”

Talbot continued: “We’re partnering with several insurtech businesses at the moment, on some very diverse products. I think it’s our willingness to adapt how we work to suit their customers that keeps winning us business in this part of the market.” 

Aviva Ventures took a £5m stake in Neos last May. The connected home start-up aims to prevent major claims and keep the customer in the loop about their home. It uses smart technology – such as motion sensors, smoke detectors and leak detection – and 24 hour emergency assistance.

Neos won the IoT Breakthrough Award at the Insurance Times Tech & Innovation Awards this year.