Having established Countrywide Hearing 14 years ago, the managing director reflects on the ‘clear gap in the market’ that left customers ‘not getting any support from their insurance company’
Future focused conference poses questions for travel insurers, smoking hot museum exhibition centres on London’s insurance scene, reporter receives ship shape engineering know-how and women led network leans into professional development opportunity. What has the insurance industry been up to of late? You heard it here first…
An independent review commissioned by the government in 2026 paints a stark picture around young talent and their employment opportunities in the UK. As a sector, UKGI must not sit on its laurels – or the consequences will be severe
‘The Yorkshire Children’s Charity Sports Days were a truly special experience and something that will stay with us for a long time,’ says chief executive
’When people have got things going on, like an IVF process, what they need is flexibility without judgement,’ says senior HR business partner
The afternoon coaching session this year marks the third arranged in the UK by the technology firm, which is striving to provide a ‘community space’ for women in insurance to discuss day-to-day dilemmas
An ‘immature’ understanding of AI governance in the market means more needs to be done to improve trust, says head of culture, talent and communities
‘We need to consider how we get quality hires because we’re going through this process of being able to recruit much quicker,’ says head of culture and talent
Almost nine months into launching a new MGA, the commercial director reflects on the opportunities that ‘come from being hungry, determined and not necessarily taking no for an answer’
‘Rehabilitation depends on employment and if you can give employment to prison leavers, they will have another chance to rebuild their lives,’ says former inmate and chief financial officer
As the insurance industry moves away from dedicated diversity and inclusion initiatives towards broader conversations about culture, talent and skills, the question is whether this marks genuine progress – or simply makes an old problem less visible
Ican co-founder Ajay Mistry looks back at the successes of DEI-focused insurance event Dive In – and says that what comes next will be vital
‘As our industry continues to evolve through technological change, rising customer expectations and increasing complexity, supporting wellbeing remains more important than ever,’ says managing director
Managing director confirms that specialist insurer is investing in all areas of talent development – but despite ‘opening the doors at Markel UK’, supply and demand bottleneck still cranks up competitiveness for entry level roles
’As the industry continues to evolve, it is important that we harness the skills and perspectives of a digitally native workforce while providing lifelong learning opportunities for people at every stage of their career,’ says apprenticeships lead
‘We believe that together, we can achieve even more,’ says director
‘I think my dad would have been so proud of us all and amazed at what we pulled off,’ says underwriter
Insurance Times rounds up the top five stories making headlines across the market from 13 to 17 July 2026
’There’s a strange dichotomy that comes with redundancy that I don’t think anyone prepares you for,’ says head of DEI
‘If we look at our social mobility data and we look at our ethnic minority data, we can undeniably see an increase in attraction,’ says talent acquisition manager