All Features articles – Page 22
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Features
Peter Wood: Calm and in control
The buy-out of Lloyds’ major stake in Esure by founder Peter Wood marks an exciting new time for the online insurer. But Wood insists patience and hard work is the name of the game for now. Here, he reveals how he stays ahead of the pack, and what’s next for ...
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Features
JLT kicks off airline expansion effort with China Airlines deal
London broker moves to boost aviation market share
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Features
This is a job for the experts
Wars and terrorist attacks will never fit traditional frameworks for assessing risk. But that does not mean they can’t be covered. Kai-Uwe Schanz and Doron Zimmermann outline a new intelligence-based model for underwriters.
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Features
Cash on tap
Insurers hate referral fees and brokers say they and their clients can live without them. But the payments look unlikely to vanish any time soon. Chris Wheal finds out why.
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Features
Vacant, not pretty
A recession means business collapse and business collapse means empty premises. And that’s when the problems start for property owners and their insurers. Katie Puckett reports on vandalism, theft, arson and a newer menace – cannabis factories.
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Features
Meet the future of the NHS
The media storm over 'top-up' patients losing their NHS care – and the resulting government review – could change the face of the health service. Katie Puckett finds out what this means for insurers. Illustration by Jonathan Edwards.
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Features
Make friends in high places
The ABI’s Future Leaders course, now in its second year, teaches students the dark arts of lobbying and power-broking. Ellen Bennett finds out why the industry needs these skills.
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Features
'We don't need to make draconian cuts'
Zurich has taken a tough line on commission and consolidators for years. Dave Smith, boss of the broker division, says this gives the insurer more options than its rivals. Lauren MacGillivray reports.
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Features
Rock stars
Diamonds: the word is enough to make many women swoon. But each stone faces a long and difficult journey before it ends up on the finger of a blushing bride. Kathryn Hopkins looks at how the insurance industry helps make sure that diamonds really are forever ...
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Features
He runs the line
By week Ian Gosling is boss of Kent broker Blackmore Heath but, when Saturday comes, he joins a select group of assistant referees officiating at the top level of English football. He tells Danny Walkinshaw how he manages his double life.
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Features
A model of fairness
The deadline for implementing the FSA’s Treating Customers Fairly principles is just over two months away. Lesley Titcomb, director of small firms and contact, with a remit that includes insurance brokers, outlines how an ideal company might put the principles into practice.
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Features
The fab four
Biba’s public affairs team, led by chief executive Eric Galbraith, is increasingly adept at getting brokers’ voices heard in the government and the media. Ellen Bennett met the lobbyists.
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Features
Don't panic
When it takes nationalisation to rescue robust operators such as AIG, it is no wonder consumers are confused. Brokers can help, but only if they have accurate data. Ellen Bennett finds out how they can get it.
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Features
So that's where the office budget went
Insurance companies need to cut costs as the economy lurches towards recession, but slashing IT investment will do more harm than good. Katie Puckett finds out how outdated systems are wasting thousands of pounds – and which new programs can help.
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Features
The tax world tour
This year Ireland is the favoured destination. But Bermuda is not far behind and Gibraltar deserves a mention. Oleg Vukmanovic looks at the tax benefits of leaving the UK – and why many companies still choose to stay.
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Features
Regional market spotlight: The North West
Manchester is becoming the location of choice for many insurers, while consolidators are targeting brokers all over the region.
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Features
Cops, robbers and you
The Johnson family robbed the rich and went to jail, but one insurer accused police of dragging their feet over the high-value case. Was it right, and should the industry be more worried about an upsurge in fraudulent claims? Danny Walkinshaw reports.
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Features
The tough talker
Love him or loathe him, Grant Ellis’s pronouncements on the business – and his rivals – keep the market on its toes. He shared his strong views with Lauren MacGillivray.