All Features articles – Page 20
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FeaturesThe politics: Service briefing - Who is keeping brokers satisfied?
How good is the service that insurers deliver? Are brokers getting the same level of service from insurers for commercial lines as for personal lines? Could the big players do better? These were the questions at the heart of the Insurance Times 2010 Broker Service Survey. We examine some of ...
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FeaturesThe politics: E-trading briefing - Get connected
E-trading is one of the most exciting new business platforms available to brokers. There is no doubt that electronic systems are changing the shape of the industry and the market has become no place for technophobes. The exclusive Insurance Times Broker Service Survey reveals everything you need to know about ...
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Features
The hosts: Labour glut, skills gap
Downturn brings high-calibre recruits but firms must add value
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FeaturesThe politics: Linking in to Lloyd’s
The road to LIoyd’s can be a tricky one to navigate. Brokers who are looking to work in the London market for the first time will need some extra schtick to make a real impact. But it can be done. Armed with these tips from Insurance Times and a little ...
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FeaturesThe people: The market makers
This is your guide to the key personalities from the major players: the people you’ll want to watch, listen to and learn from this Biba
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Features
Opportunities: Maximising profits in a soft market
Be ruthless about ditching any marketing strategies that are not paying for themselves. Keeping customers saves the investment needed to attract new ones, and creating new services as they need them will boost profits
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FeaturesThe people: The stars
Would you rather work for Greg Case or Lord Alan Sugar? This could be your chance to find out
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FeaturesInterview: Paul Evans, AXA
AXA’s UK boss is uncompromising and fast working. In his first four months in the job, he has split the business in two, said goodbye to Philippe Maso and welcomed Amanda Blanc. Now, all he has to do is return the insurer to growth and work out what to do ...
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FeaturesMatchmaker, matchmaker
Wealthy, daring, adventurous and assertive, private equity firms have plenty of the attributes you look for in a perfect partner. But as they cruise the insurance sector for prospective alliances, it’s worth remembering that they can be fickle and demanding too …
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FeaturesRising again …
… Inflation, that is. And with it comes escalating premiums, expensive claims, devalued investments and rising operating costs. But who is going to feel its grip the worst?
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FeaturesProfessional development: seven ages
This week, Insurance Times spoke to seven insurance professionals, one born in every decade from the 1930s to the 1990s. Their diverse career paths reflect the way the sector has expanded over the years to offer an exciting range of opportunities
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Features2010: the year of the saga
The past year has kept us on the edge of our seat – from painful bust-ups in personal injury and racy courtship rumours, to Quinn’s tale of woe and musical chairs at AXA. Add in a few of acts of God, and we’re hooked for the next instalment
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FeaturesAmanda Blanc: the new high-profile face of AXA
Paul Evans pulled off an unexpected coup in recruiting former Towergate boss Amanda Blanc to AXA’s ailing commercial operation – and it’s left many in the industry sensing a renaissance in the air
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FeaturesInterview: Graham Clarke
A calm and unassuming exterior belies the Miller chief executive’s ambitious nature. Here he tells us how he plans to take on the big brokers
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FeaturesBroker Service Survey 2010: new entrants shake it up
In the personal lines element of this year’s Insurance Times Broker Service Survey, the top spots may have been held by old favourites, but it is the handful of new entrants that have really shaken up the competition. We take a closer look at what brokers in this sector really ...
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FeaturesInterview: Barry Smith, Ageas UK
Hard work and a light touch sum up the Ageas chief, who has steered his company to lucrative deals and into new markets. Steely Smith is confident that his expanding company will retain shape and focus, and has his eye on being a top 10 insurer by the end of ...
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FeaturesRunning scared
The tough economic environment is squeezing everybody. Clients want to limit premiums but are more likely to make a claim, while insurers appear to be taking a harder line. The broker is being caught in the middle – and is increasingly likely to face a lawsuit over their everyday work
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FeaturesLife after Maso
It’s been a turbulent time for AXA, as UK chief Philippe Maso departs and a new team seeks a way to turn around its service and trading record. Could this be the start of a new era for the firm?
