All Five Star Ratings articles
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ResearchInsurance Times Five Star Rating Report: 2023 Commercial and Personal lines Online Ratings now available
Insurance Times is excited to announce the launch of the 2023 Commercial and Personal Lines Online Ratings
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NewsInsurance Times publishes full Five Star Rating Report: Commercial and Personal Lines 2022/23
Nearly 1,000 UK-based brokers participated in Insurance Times’ Broker Service Survey to inform this year’s exclusive report
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NewsBroker Service Survey 2022/23: How many stars do your insurer partners deserve?
Brokers nationwide can now participate in the annual Insurance Times Broker Service Survey for 2022/23.
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IT InterviewZurich plans to ‘work hard to keep ahead of competitors’ following five star report success
The insurer’s head of personal lines emphasises that Zurich has an ‘appetite to grow’ in 2022, alongside demonstrating a focus on claims and sustainability
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NewsWhich three insurers have been awarded five stars by brokers in the 2022 Insurance Times Personal Lines Survey?
The Insurance Times Five Star ratings for personal lines have just been unveiled, with three insurers being awarded the full five stars by brokers
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Breaking NewsInsurance Times eTrading 2021 survey results revealed
This year’s etrading results are out now - find out which insurer extranet platforms achieved five stars, which insurer provides a top-notch experience via a software house and discover how brokers ranked their broker management systems
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IT InterviewMarkel UK crowned three-time champion in five-star commercial lines report
Markel UK has received a five-star rating from brokers for three years running in Insurance Times’s Five Star Rating Report: Commercial Lines. The insurer shares the secrets of its success and explains why the pandemic was a key opportunity
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NewsRevealed: Two commercial lines insurers awarded five stars each by brokers
The results are in from this year’s Five Star Rating Report: Commercial Lines – which insurers and brokers were ranked as best in their field? Can you guess?
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NewsRevealed: Two insurers top Insurance Times’s personal lines survey with five stars each
The results for this year’s personal lines five star ratings are in - two insurers have trumped the competition to achieve five stars each, but can you guess who they are?
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IT InterviewBroker Service Q&A - Markel: ‘We didn’t batten down the hatches when Covid-19 struck’
Insurance Times speaks to Markel UK about the strategic developments over the last 12 months about the five service areas being explored in the broker survey
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NewsLV= says it is ‘operating at a different level’ as it gains star in 2019’s five-star rating report
The insurer gained an overall three-star rating this year to rank fifth in Insurance Times’s personal lines ratings table
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IT InterviewFive Star Q&A: Claims is the shop window for brokers says Brokerbility's Ashwin Mistry
Insurance Times speaks to Brokerbility’s executive chairman about how insurers and brokers can provide 5 star service to customers
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Online onlyHiscox’s Ross Dingwall on delivering service excellence to brokers
The insurer received strong ratings from brokers in the Insurance Times Five Star Personal Lines report
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NewsMarkel awarded five stars and first place in commercial lines
The insurer revealed its win at a breakfast briefing last week for staff in all eight of its regional UK offices
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Online onlyThe Insurance Times Five Star Commercial Lines 2019/20 site is now live
The second Insurance Times Five Star ratings for commercial lines has just been unveiled, with three insurers being awarded five stars by brokers
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NewsRevealed: Three insurers awarded five stars in Insurance Times commercial lines survey
The results for the commercial lines five star ratings are in, and three insurers have made the cut achieving five stars each for service, but can you guess who they are?
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NewsThe Insurance Times Five Star Personal Lines 2019/20 site is now live
The second Insurance Times Five Star ratings for personal lines has just been unveiled, with some surprising changes in the rankings
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Online onlyChubb and Covéa do it again: Insurers top broker service Five-Star Survey
Rated by brokers across the UK, these two insurers were awarded five stars as Insurance Times launches the new personal lines insurer rating service
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Online onlyBroker Service Q&A: NIG in transformation phase
With the Insurance Times Broker Service Survey 2019/20 now open, NIG’s commercial managing director Sonya Bryson talks about the five key service areas explored in the survey
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Online onlyBroker Service Survey 2019/20: How many stars do your insurer partners deserve?
The annual Insurance Times Broker Service Survey 2019/20 is now open to brokers nationwide!
