I am writing with reference to Ita Ward ("What's a broker to do", 20 March, Insurance Times).

It's reassuring to know that there are like-minded brokers out there - we thought we were alone and the only frustrated brokers in captivity.

Eventually, insurance companies will realise their current method of "contact' is not working. So, our advice is to hang in there and, hopefully, the industry will revert to giving a human service.

W E Rimington
Partner
Rimington's

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The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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