Interviews – Page 15
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IT Interview‘There are definitely issues’ with getting claimants to use the OIC portal – Axa
The fluctuating coronavirus landscape has created an ‘artificial environment’, making long-term motor claims trends difficult to pinpoint, says UK retail boss
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IT InterviewQ&A: Applied transforms its portfolio via Google partnership to aid brokers
Software evolution is seeing closed systems open up to benefit brokers. Stephen Murphy, director of customer success at Applied Systems Europe, explains how the technology firm is embracing this process to support broker innovation
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IT InterviewGareth Hemming: Aviva keen to be ‘very present’ as lockdown lifts
The insurer’s chief distribution officer outlines his plans, including supporting banks with data and growing business within the regional market
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IT InterviewBen Leech: Insurers must 'be on the forefront' as organised criminals exploit car finance plans
Change in crash for cash approaches and the newly launched whiplash reforms means it is ‘vital’ insurers adapt and ‘review their frontline defences’, adds fraud team partner
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IT InterviewTara Foley: Axa to take ‘test and learn approach’ to hybrid working post-pandemic
Insurance firms will ‘struggle in the war for talent’ if they are unable to get the balance right for their workforce between home and office working, says UK retail boss
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IT InterviewAxa’s UK retail business unveils refreshed digitisation-driven strategy
Axa appointed a new chief executive for its UK retail business at the end of last year – Insurance Times catches up with the new hire to find out her plans for the portfolio and why brokers are core to her strategy
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IT InterviewBrokers are the ‘absolute cornerstone’ of Aviva’s distribution strategy
UKGI boss emphasises that brokers are ‘hugely important’ to the insurer as it records 16% year-on-year commercial lines growth and ‘highest gross written premium sales in the last decade’ during 2021’s H1
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IT InterviewTim Bailey: ‘Consistent investment’ in efficiency and service has driven Zurich’s H1 success
UK chief executive adds that broker partnerships ‘have been working exceptionally well for the first half of the year’
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IT InterviewAndrew Johnston: Lots more investment looking for a home labelled ‘insurtech’
Willis Re’s global head of insurtech tells Insurance Times why he expects funding in this sector to increase and why the term ‘insurtech’ could lose its value in the long term
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IT InterviewBronek Masojada: ‘Getting the basics right’ is how industry will boost reputation post-BI test case
Paying outstanding BI claims remains one of the chief exec’s ‘personal priorities’ this year, however chairman adds that ‘appropriate pandemic exclusion terms’ are now in place for Hiscox’s BI book
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IT InterviewGeoff Carter: Sabre Insurance seeks to tackle ‘niche areas of motor’ with broker partners
The insurer’s chief executive says the firm is ‘all ears for any opportunities brokers might have’
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IT InterviewIncoming Hiscox chief executive Aki Hussain sees ‘opportunities everywhere’
Despite handing over the reins, Masojada confirms he won’t be completely exiting the insurance market come January 2022
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FeaturesBen Rose: Solving the issue of stacking in insurance
Stacking represents ’a massive problem to be solved by technology’ according to the global all-in-one reinsurance platform’s co-founder
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IT InterviewGreg Laker: Culture change and obtaining board buy in is ‘key’ for driving sustainability
Those businesses that do not take sustainability seriously will ‘ultimately not form part of the supply chain’, says loss adjuster director
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IT InterviewLiz Latter: Innovation in complex household claims is often overlooked
Expanding into personal lines for the first time, Qlaims hopes its new claims assistance policy will benefit brokers by boosting brand reputation and customer service
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FeaturesSupercede – the marathon running duo with an appetite for risk
Two co-founders of Supercede tell Insurance Times their plans after recently receiving a £2m investment and how training for a marathon led to the creation of a global all-in-one reinsurance platform
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IT InterviewMGA Q&A: Commercial Express aims to ‘reduce percentage of business’ to main carrier
Kristian Bartlett, head of sales and marketing for Commercial Express tells Insurance Times’s head of research, Savan Shah about the new developments for the broker community, after achieving four stars from brokers in last year’s MGA survey
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IT InterviewMGA Q&A: Dual Oliva ‘didn’t miss a beat’ during Covid-19 pandemic, providing ‘welcome consistency’ to brokers
Cliff Browne, managing director of Dual Oliva, tells Insurance Times’s head of research Savan Shah about the MGA’s new developments for the broker community and how its underwriting process stands out in the MGA market
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IT InterviewBob Peterson: Still ‘headroom’ for pricing increases due to market ‘peaks and troughs’
Lonmar’s executive director of London market risk encourages Lloyd’s underwriters to return to the capital if they wish to retain the market’s ‘market leading, global position’
