All Insurance Times articles in Issue 01/10/2014
View all stories from this issue.
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Features
Swinton’s return from the dark side
Broker boss Christophe Bardet reveals steps taken to focus the business on putting the customer first - and achieve a best-of-class record for customer complaints
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Agenda
Briefing: ‘Applaud Bardet for Swinton’s culture change’
Reformed sales practices at the broker have helped it overcome its past
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Online only
1 October 2014 Issue
Read a digital version of the 1 October 2014 edition of Insurance Times. Cover Story: the fall and rise of Swinton; also inside - finalists for Aviva’s Community Broker Fund; EL/PL Portal: success or failure?; what next for new-look Barbon?; FOS complaints part 2 - products; plus coverage of the ...
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Online only
TechAwards 2014: winners revealed
Moneysupermarket.com’s Tim Jones is named CIO/CTO of the year
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Agenda
Special Report: Manufacturing
With the upturn in the UK economy, manufacturing is showing signs of booming again. In this special report we look at opportunites for insurers and brokers, and uncover some of the mistakes that manufacturers make when it comes to insurance cover
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News
Brokers: vote for your favourite insurer of 2014
General Insurer of the Year, Personal Lines Insurer of the Year and Commercial Lines Insurer of the Year awards all up for grabs
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News
Bodyshops opt to repair rather than replace, reveals study
Price of parts rises 25% in five years