To clarify Jack Brownhill's position on key facts documents (Letters, 21 July), Brownhill said: "Key facts documents are designed to provide a brief synopsis of the more important elements of the policy and I think that this has inadvertently created a situation in which insurers are concerned that the key facts document will hold more sway in any subsequent dispute than the full policy document itself."
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.




































