Langley to focus on Lloyd's process reform
Lloyd’s has appointed Sue Langley to drive its work enhancing the market’s operational competitiveness and ensuring a focus on North American business.
Sue Langley, previously chief operating officer at Hiscox, will take up a new position as director, market operations and North America in the summer.
Lloyd’s said she would be responsible for building on progress to date “to ensure that operational efficiency remains at the top of the agenda”.
She will also be responsible for managing Lloyd’s offices in the United States and Canada.
“The new role will focus on ensuring that the market is a streamlined, easy place to do business, and that Lloyd’s critical North American offices fully support the market and maximise its distribution opportunities,” said Lloyd’s.
Lloyd’s CEO Richard Ward said: “One of my key priorities is to ensure that Lloyd’s is as competitive as possible and remains a highly attractive place to do business.
Sue will play a vital role driving that work forward. She will also be responsible for our North American business, which represents some 40 per cent of our income and therefore requires a proper focus. I look forward to working with her.”
Langley said: “This is a really exciting time at Lloyd’s as it moves towards a truly modern marketplace. I am delighted to take on the role and very much look forward to working with the team and the London market.”
