Voice applications are to be made available to insurance companies to allow faster, and more cost-effective, standards-based opportunities.
Provided by Gold Systems, which specialises in voice and wireless web solutions, it will be marketed jointly with TC Group, a company that provides business and technology solutions to the financial services industry.
Gold Systems European managing director Ron Griffiths said the joint marketing approach “will benefit insurance companies looking to deliver voice services to their customers”.
The system will assist insurers in handling more capacity in their contact centre infrastructure without in-creasing costs or downgrading services.
The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.
