The findings of the regulator’s multi-firm review have identified some failings in motor total loss claims
’Insurers and garages can play a vital role in helping customers understand the green options available,’ says managing director
People with mixed injury claims can claim full common law compensation for their non-whiplash injuries at the same time as the statutory tariff payment for whiplash, the court has ruled
’We can significantly improve our service and highlight potential discrepancies at an early point in the customer journey,’ says senior trading manager
’We need to do more to drive performance,’ says chief executive
’One of the key things we do around pricing development is constantly churning the data to get the right price,’ says chief executive
The product ’promises to reset the balance by giving drivers a high-quality product’, says executive vice president
The bids “suggest that someone who knows quite a lot about UK motor thinks it’s an area worth investing in”, says chief executive
Discretionary motor commissions, an arty insurer, insuring love and a new climate protest group targeting the industry. What has the insurance sector been up to this month? You heard it here first…
’This trial will give us access to a wealth of rich data,’ says head of motor
’2023 was a more encouraging year after a difficult 2022 for the industry,’ says UK chief executive
’That was the first barrier that was broken down – the idea that software houses only wanted to deal with big blue-chip companies and well-established brokers,’ says founder and managing director
Discriminatory pricing is evident in motor insurance premiums – the industry needs to come up with new ways to make this product more accessible and affordable
’This is a great opportunity for JM Glendinning and will unlock many opportunities,’ says managing director
’Expanding our panel of insurers shortly after launch is a major endorsement for The Green Insurer,’ says chief executive
We’ve heard that the unofficial threshold for that payout rate may be set at 30%, with business lines falling under that level likely to draw increased scrutiny from the FCA, says co-founder
’We are working closely with Gap insurers to resolve issues as quickly as possible,’ says spokesperson
’I’m very excited to be taking up the reins of such a successful operation,’ says new appointee
’Looking at insurance in the [context] of what products serve consumers as a stepping stone is important,’ says chief executive
’If we use occupation, postcode, all those [types of] things, then we are going to discriminate against vulnerable consumers,’ says chief executive
The Insurance Times Five Star Rating Report is the first at-a-glance guide to insurer experience, created for brokers by brokers.
The ratings distil the key findings of the well-established Broker Service Survey into an indispensable tool to help brokers select the right insurer for their clients. Insurers are rated on the experience they offer to brokers using an easy to understand Five Star system, with the best insurers in the market receiving a coveted Five Star rating.
View the 2023 Personal Lines Report