John Tomw

John Toms: Claims, customers and his next chapter at Marsh

2026-10-01T07:00:00+01:00By

After more than three decades in the claims world, Marsh VP and senior claims consultant John Toms has handled everything from major fires and business interruption losses to theft and subsidence. But, for him, the job still comes down to being there when a client needs help

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AI platform robot

Marsh launches AI placement platform for London market brokers

2026-09-22T10:00:00+01:00By

‘This new platform will enhance the value of the broker-client relationship by equipping our brokers with data-driven insights and greater efficiency,’ says president

Chetna Gulati-Kapoor 2 Marsh

Marsh appoints new global chief claims officer

2026-08-13T10:44:00+01:00By

‘Claims is a critical part of how Marsh serves our clients,’ says new appointee

Mike Edgeley 2 hi-res

Briefing: Are the financial markets finally coming to their senses?

2026-10-01T08:00:00+01:00By

Mike Edgeley, group chief executive at Clear Group, explores whether the market’s understanding of the value of AI is starting to bear fruit – and what that means for the importance of human connection in an increasingly tech-focused insurance sector

Sharon Brown, Peia

Briefing: When more care is possible, what care is right?

2026-09-30T08:00:00+01:00By

Sharon Brown, founder and chief executive at the Pet and Equine Insurance Association (Peia), questions whether the insurance sector’s approach to increasing limits has become part of the problem