Insurance DataLab’s latest Insurer Performance Index identifies six insurers delivering strongly across claims, complaints, solvency and underwriting. The results highlight both the difficulty of assessing insurer strength and the importance of looking across multiple measures when deciding where to place business.
Scale is a trump card that often sees insurers succeed in the annual Top 50 Insurers ranking, however financial figures analysed by Insurance DataLab reveal that there is more to the underwriting performance story than meets the eye
’Strong underwriting performance is about more than a single good year,’ says co-founder
Sharon Brown, founder and chief executive at the Pet and Equine Insurance Association (Peia), explores where the pet insurance process allows for actual animal care – and where this perspective can be lost
James York assesses the ongoing cyber risks facing the market and wider society to make the case for an Insurer of State
While the soft market proves challenging, this commercial broker owner remains ‘hungry’ for growth with a client-centric approach
After several years of regulatory scrutiny and a strategic pivot, Wallace explains why Close Brothers Premium Finance is moving from simplification to growth
’We have redefined our culture as a business. It used to be suits and trainers, we now call it suits, trainers and cool tools,’ says group managing director
As artificial intelligence takes on routine tasks and experienced claims professionals leave the market, industry leaders say the challenge is no longer teaching technical knowledge but ensuring the next generation develops the judgement and expertise that underpin specialist claims handling