Groupama Insurances director Tim Ablett this week revealed the new line-up of his personal insurance senior management team responsible for claims service, operations, distribution, technical underwriting and pricing.

Jacci Taylor has been appointed claims and customer services director, having held the post of personal insurances claims manager for the past seven years.

Gareth Holt has been named operations and customer services director, while Stephen Albutt has been appointed technical services and pricing director.

Jon Morrell, previously affinity and corporate partnerships director, becomes the new sales and distribution director.

Simultaneously, Ablett announced that associate director Trevor Miles is to retire from the group in April after 33 years' service.


The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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