UK general insurance analysis

Story of the Day

Aviva to update commercial motor claims visibility on Acturis for brokers

2026-10-20T07:00:00+01:00By Harriet Scott

The new capability aims to ‘give brokers greater visibility and a more proactive, efficient service’, says head of commercial motor

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Aviva looks to ‘re-seed’ talent across its UK broker programmes

2026-10-08T07:00:00+01:00By Harriet Scott

’We’re trying to create a cycle of re-seeding talent and experience through our programmes,’ says broker propositions lead

Aviva renews MGA partnership in £200m GWP deal

2026-10-12T08:31:00+01:00By James Cowen

’This renewal is a significant endorsement of a partnership that has delivered for brokers and customers for more than 20 years,’ says managing director

Briefing

Briefing: When AI makes the recommendation, who owns the judgement?

2026-10-21T08:00:00+01:00By Adam Harper

Adam Harper, CII executive director for strategy, advocacy and professional standards, explains how AI development will not remove the need for human judgement and expertise

Top 50 Insurers 2026: Aviva retains table title despite GWP dip

2026-10-15T08:00:00+01:00By Katie Scott

Insurance Times content director Katie Scott reviews the headline findings of this year’s Top 50 Insurers report, flagging where firms are winning, losing – and battling the soft market

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Interviews

Colin Wallace: ‘Sun, moon and stars’ aligning for commercial growth at CBPF
2026-10-19T07:00:00+01:00By Yiannis Kotoulas
After several years of regulatory scrutiny and a strategic pivot, Wallace explains why Close Brothers Premium Finance is moving from simplification to growth
Martin Schultheiss: Uinsure ‘redefines’ culture as AI produces ‘significant productivity gain’
2026-10-16T07:00:00+01:00By James Cowen
’We have redefined our culture as a business. It used to be suits and trainers, we now call it suits, trainers and cool tools,’ says group managing director
Trine Davies: Countrywide Hearing on ‘holding the hand’ of vulnerable customers
2026-10-15T07:00:00+01:00By Harriet Scott
Having established Countrywide Hearing 14 years ago, the managing director reflects on the ‘clear gap in the market’ that left customers ‘not getting any support from their insurance company’

More interviews

Insurance Times reveals MGA Survey 2026/27 results
2026-10-14T06:00:00+01:00
Top 50 Insurers 2026: What size really says about underwriting performance
2026-10-09T07:00:00+01:00
High Five: Catch up on the biggest stories this week
2026-10-02T14:00:00+01:00
From keyless hacking to conflict zones – how the UK’s stolen vehicles fuel a global trade
2026-09-28T07:00:00+01:00

More Data Matters

Briefing: When AI makes the recommendation, who owns the judgement?

2026-10-21T08:00:00+01:00By Adam Harper

Adam Harper, CII executive director for strategy, advocacy and professional standards, explains how AI development will not remove the need for human judgement and expertise

‘It’s not about robots’ – Zurich says technology should remove friction, not judgement

Further reading