News Analysis – Page 162
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Online onlyBriefing: Could DLG’s international sale spur a review of NIG?
The insurer has consistently stood by its commercial arm, but analysts feel questions must now be asked about its future in the group
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AgendaBriefing: ‘Applaud Bardet for Swinton’s culture change’
Reformed sales practices at the broker have helped it overcome its past
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Online onlyIndex reveals £22m cost of self-drive hire fraud
This second edition of the Hill Dickinson Claims and Fraud Index, published exclusively by Insurance Times, shows for the first time the extent to which motor insurance fraud is prevalent in the self-drive private hire car market
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Agenda'Insurers must keep their promise on premiums'
Long an advocate of the insurance industry during his time in parliament, Jonathan Evans, who is set to retire from the House of Commons, says the industry must keep its side of the bargain on legal reforms
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Markets & RisksIndustry split over success of EL/PL portal
Critics say portal is not fit for purpose, with only one-third of EL cases staying within it, while others believe the system will repeat success of motor portal
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Online onlyCMA probe briefing: a 288 page report but not a lot of action
The Competition and Markets Authority private motor insurance probe was meant to solve the problem of credit hire and drive down costs. But with no remedies put forward for tackling inflated claims costs, has the investigation been a costly missed opportunity?
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Online onlyHow insuring cyber risks is like spotting sharks
The evolving nature of cyber crime means insurers must be wary
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Online onlyPRA returns show depth of commercial woes
Collective 2013 combined operating ratio for insurers still firmly in loss-making territory. But commercial liability remains biggest worry
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AgendaSpecial Report: Manufacturing
With the upturn in the UK economy, manufacturing is showing signs of booming again. In this special report we look at opportunites for insurers and brokers, and uncover some of the mistakes that manufacturers make when it comes to insurance cover
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AgendaMoorhouse probe has brokers fearing FCA call
Broker Moorhouse faces possible fine after regulator examines sales processes. Smaller brokers are asking themselves if they might now start to come under the FCA’s gaze
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The KnowledgeThe Knowledge: the future of motor insurance
Technology and information are reshaping motor insurance
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Online onlyBriefing: what can we expect from the CMA motor probe?
The eagerly anticipated final report from the CMA’s private motor insurance investigation is set to be published in the next couple weeks, but with so much still shrouded in doubt, Insurance Times takes a look at what the industry could face when the remedies are finally published
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NewsReputational risk: an untouchable intangible?
Hill Dickinson partner Magnus Boyd talks exclusively to Insurance Times’s sister title StrategicRISK about why the consequences and complexity of reputational risk are the risk many are worried most about
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Online onlyHas Laspo worked?
With claims volumes on the rise again, Insurance Times investigates the claims experience behind the numbers and asks whether the Laspo reforms have had a significant effect in the fight against fraudulent whiplash claims
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Online onlyWhy has the industry’s personal motor claims bill fallen?
The average cost per private car claim increased in the first half of 2014, according to the latest ABI figures, but the total paid out went in the opposite direction
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FeaturesAnother messy year of solicitors' PII renewals
Solicitors are expected to leave it even later this year to renew their professional indemnity cover. Insurance Times examines why
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Online onlyWhere RSA's Asian sales leave its global strategy
Insurer’s group chief operating officer Paul Whittaker talks exclusively to Insurance Times’s sister title StrategicRISK about the Hong Kong and Singapore sales and what happens next
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Online onlyRevealed: industry ranked on upheld complaints
Exclusive figures from the Financial Ombudsman Service reveal the best and worst performers when it comes to upheld customer complaints handling
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Online onlyWhy does RFIB need fresh funding?
The Lloyd’s broker has hired advisory firm Fenchurch to help it find a new backer, but where can it put the money to use?
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AgendaBriefing: 'complaints are good for insurers'
Insurers should see figures on complaints from the Financial Ombudsman Service as positive
