News Analysis – Page 18
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News Analysis
Complaints handling not up to scratch as complaints volumes soar
Consumer Duty has placed a greater spotlight on complaints data, however findings for UKGI show that ‘more than a third of cases’ are being overturned by the ombudsman
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News Analysis
Increasing natural catastrophe losses necessitate a resilience focus
’There is no doubt that climate change increases volatility, frequency and also severity,’ says senior director of product management
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News Analysis
Briefing: Saving the high street broker requires embedding in the community
It’s simply not enough to be ‘on the high-street’ – it’s about being ‘in the high-street’, being embedded in the community and showing you are a force for good.
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News Analysis
Briefing: Insurance industry is in the grip of cyber conundrum
Industry report says cyber premiums are decreasing as the risk of cyber attacks increases – is there a perfect storm on the horizon?
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News Analysis
In Focus: How can parametric insurance policies improve processes for climate-related claims?
Insurance Times asks industry experts what impact parametric policies can have on climate-based claims processes
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News Analysis
How will the insurance industry be affected by new business requirements to protect against terrorism?
’We are hopeful that suitable and adequate insurance will remain available,’ says head of technical services
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News Analysis
What’s driving more UK brokers to sell up?
’The sentence we hear most often is ‘this world is not mine anymore’,’ says chief executive
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IT Interview
Graham Hawkins: The unintended environmental consequences of ‘green’ initiatives
’Just because something is green, [this] does not mean it is not going to pose a risk to the environment if it goes wrong,’ says associate director and head of environmental
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News Analysis
Briefing: Who’s afraid of open insurance?
Legacy systems have slowed down the progression of open insurance, but the benefits for insurers and brokers are clear – and insurtechs are vital
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News Analysis
Is carbon credit cover the next cyber market?
The carbon credit insurance market presents a ‘really exciting’ opportunity – especially as it could be worth up to £24bn by 2050
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News Analysis
Opinion: Premium affordability on insurer and broker minds
Editor Katie Scott highlights the importance of insurers and brokers being on the same page when needing to communication premium increases to end customers
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IT Interview
Carl Shuker: ‘Single Howden brand’ seeks to continue growth trajectory by being ‘client centric’
UK and Ireland chief executive believes ‘there is still a huge demand for advice’ from insurance ‘clients of all shapes and sizes’
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IT Interview
Jane Kielty: Aon leverages expertise and scale to ‘join the dots’ for clients
’We’re creating new solutions where they didn’t exist before to help clients solve problems,’ says broker’s UK chief executive
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News Analysis
UK dubbed ‘Wall Street of insurance’ as international interest in acquisitions grows
’I would not be surprised if there [were] more internationals coming into the UK,’ says co-chief executive
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News Analysis
The double-edged sword of data science
Although data science has been a huge help to the insurance industry, it brings its own risks too and insurers must ‘understand the risks rather than go in blindly’, according to data science lead
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News Analysis
Briefing: Turning point for geopolitical risk in 2024?
With elections in 2024 set to introduce an additional dose of unpredictability into an already volatile environment, businesses need to prepare for and protect themselves against escalating political-related risks.
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News Analysis
Tackling opportunistic fraud requires ‘a measured approach’
Experts at March’s Fraud Charter event discussed the appropriate response to the shifting profiles of those carrying out fraud
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News Analysis
Briefing: Reinsurer says enough is enough as nat cat costs continue to rise
With natural catastrophes affecting all worldwide jurisdictions in some way, shape or form, reinsurer emphasises that steps must be taken now to implement change and reduce insured losses
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News Analysis
Insurance M&A continues to rise – but has it reached its peak?
Broking M&A is focusing on the extremities of the UKGI marketplace, with smaller firms being eyed up and the ‘consolidation of the consolidators’ potentially on the cards too, says co-founder
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News Analysis
Is travel insurance next on the FCA’s radar?
The regulator’s approach to Gap insurance has signalled its enforcement style for 2024 – but could travel policies ‘riddled with caveats’ be the next product under the fair value spotlight?