News Analysis – Page 59
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FeaturesBriefing: Can offering a good customer experience lead to higher profits?
There’s always been talk of how good customer service can work wonders for your bottom line, so I’ve done the maths to find out the real impact of customer experience on underwriting profits
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News Analysis‘More to be done’ by insurance industry alongside government’s ‘ambitious’ flood investment plan
Following the publication of the government’s Flood and Coastal Erosion Investment Plan last month, industry commentators explain what the report might mean for the insurance sector
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News AnalysisBrokers could play a ‘significant role’ in tackling ghost broking
As reported losses for ghost broking victims being higher for younger people who are often targeted via social media according to Action Fraud, brokers could play a crucial role in stamping out this crime
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FeaturesBriefing: ‘Astonishing’ industry change can’t distract from claims focus
The insurance sector is changing faster than British summertime weather – staying ahead of evolving claims trends, therefore, becomes a business imperative
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News AnalysisRansomware surge could see cyber become next Covid-related crisis
Cyber-linked business interruption cover ’should be viewed as vital’ as research confirms that 17% of UK businesses have experienced more cyber attacks since Covid-introduced homeworking measures
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FeaturesBriefing: London market is still wrestling with its future as Freedom Day arrives
London market brokers query hybrid working models, while syndicates ponder whether Lloyd’s blueprint investment will pay off
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FeaturesOIC portal ‘does not work as well’ as previous MoJ process for whiplash claims
Insurance Times speaks to industry commentators on the early trends that are arising following the Official Injury Claim portal’s launch at the end of May
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FeaturesBen Rose: Solving the issue of stacking in insurance
Stacking represents ’a massive problem to be solved by technology’ according to the global all-in-one reinsurance platform’s co-founder
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News AnalysisFCA’s latest business plan presents ‘quite a warning for the industry’
New chief exec Nikhil Rathi has this month published his first business plan for the regulator – Insurance Times finds out what it really means for the industry
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FeaturesTaskforce intent on ‘ripping up’ regulation ‘rule book’ – what is the impact on UK GI?
For example, the proposed expansion of open finance suggested by the TIGRR could have a ‘big impact on the broker market’ as it paves the way for ‘a new type of tech-savvy intermediary’
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FeaturesBriefing: Covid costs now hitting reinsurance bottom line
Covid-19, Solvency II and ESG factors will all be influencing global multiline insurers’ balance sheets, says S&P Global Ratings
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FeaturesBriefing: Why Admiral continues to be the darling of UK insurance stocks
Described as a ’golden nugget in muddy water’, is Admiral the shareholder gift that keeps on giving?
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News AnalysisBreakingbury v Croad judgment could spark negligence claims increase
CFC’s Chris Comerford tells Insurance Times why he believes this judgment might open the doors to vicarious liability claims becoming commonplace as the CQC cracks down on insurance checks
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FeaturesCovid-19 creates tangible opportunities for intellectual property insurance
The pandemic has led to an ‘opportunity for brokers to work with clients to protect their intangible assets, which increasingly are at the heart of [a] company’s worth’
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FeaturesSupercede – the marathon running duo with an appetite for risk
Two co-founders of Supercede tell Insurance Times their plans after recently receiving a £2m investment and how training for a marathon led to the creation of a global all-in-one reinsurance platform
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FeaturesBriefing: Aon-WTW merger still hitting snags amid broader consolidation landscape
Aon still has its work cut out for it if it wants to complete its purchase of Willis Towers Watson and mitigate market competition worries – however, will competition concerns increase across the piece as a result of the recent consolidation uptick?
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FeaturesBriefing: What five SME products could come under the FCA’s fair value microscope?
The first deadline surrounding the FCA’s general insurance pricing reform is approaching fast - insurers and brokers must consider the implications on SME products if they haven’t done so already
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FeaturesInsurers ‘lack understanding’ of fast-evolving cryptocurrency market
With demand for cryptocurrency cover accelerating, only insurance firms with ‘mature risk management processes and controls’ will be able to succeed in this line of business, says broker
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FeaturesCovid-19 set to make future Olympic cover a non-runner
As athletes arrive in Tokyo for the summer Olympic Games, the postponement of the event for 12 months has already cost the insurance industry dear
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FeaturesBriefing: Insurance bosses must speak out about office return
As Boris Johnson announces the lifting of the UK’s lockdown regime, managing the juxtaposition of home versus office working in line with employee expectations is an imperative for insurance leaders
