News Analysis – Page 62
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Features
C-suite support vital for digital transformation to avoid ‘chaos’
To deliver digital transformation, ’both practical and emotional support’ is needed from c-suite executives – otherwise change is ‘impossible’
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Features
Elizabeth Linder: Insurance firms must stay on top of unregulated social media
With more brokers and insurers using social media to widen their customer pool, ex-Facebook’s Elizabeth Linder discusses what firms need to be aware of
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IT Interview
Google’s big plan to accelerate insurance sector’s data evolution
’Data analytics in the insurance industry is a game changing moment’ because it enables firms to ’connect information with levels of granularity’, according to Google’s Dr Henna Karna
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Features
Briefing: Phil Bayles exits Aviva - why do insurer chiefs leave for brokers?
Aviva’s Phil Bayles is the latest insurer name to join the broking world - what can we make of this move?
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Features
Matt Brewis: Brokers have a key role to play in providing clarity and data
FCA director says the regulator is ‘suffering’ and needs ’to have a new approach for how we operate in the future’
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IT Interview
Jaime Swindle: Effective trading versus efficiency will be a broker focus this year
As broking networks help their members combat the current climate’s challenges, the Covid-19 pandemic admittedly hasn’t been all bad, resulting in ‘a more forward-thinking industry’ says networks MD
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IT Interview
Combating surging cyber crime demands action from all claims parties – McLarens
Amid the uptick in Ransomware as a Service, ’keeping control of costs’ and ‘managing all stages in the cyber claim effectively is crucial’ says cyber and technology lead
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IT Interview
John Glen MP: Strong yet flexible regulation causes a ‘conundrum at the heart’ of the industry
Economic secretary believes the insurance industry will ’play a significant role to lay the foundations of our recovery’ from the Covid-19 pandemic
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News
Claire Russell: Industry's 'work hard, play hard' culture can create mental health 'barriers'
Biba is partnering with Mental Health in Business to benchmark insurance firms’ mental wellbeing approaches
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Features
Briefing: The escalating etrading issue that is costing brokers millions
Brokers are suffering on an etrading issue, which is hurting their business
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News
Biba 2021: Day One
An expert panel at Biba’s conference yesterday debated the issues that arose from coronavirus-linked BI claims, and highlighted related upcoming issues
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Features
Briefing: Brokers’ risk management role is key in preventing ‘contentious’ cyber ransom payments
The recent Colonial Pipeline cyber attack should act as a ‘wake-up call’ for businesses to better prepare for this emerging risk – and brokers are fundamental in laying risk mitigation groundwork
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IT Interview
James Wright: New digital unit aims to give ‘our underwriters superpowers’
Insurers must get ‘comfortable with uncertainty and failure’ if they are to succeed in today’s fast-changing, tech-driven insurance environment, adds software consultant
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Features
Covid-19 tests brokers’ resilience in reshaping business practices
The past year has been a ‘moment for reflection’ for the insurance industry, as the sector has had ‘to have a cold, hard look at itself’ following pandemic challenges
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Features
Opinion: Hard graft ahead as brokers cement post-pandemic role
Editor Katie Scott explains why resilience is still important as the UK starts to exit the Covid-19 lockdown, compared to last year’s pandemic peak
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Features
‘Flexibility’ is key in gaining and retaining young talent – Tysers Insurance Brokers
There’s ‘an amazing opportunity ahead’ for the next generation planning a career in insurance, said expert panel
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IT Interview
Peter Clarke: Insurercore sets sights on US and Irish markets amid platform relaunch
The firm has aspirations of expanding into other markets and wants to be a lifeline for brokers
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Features
Briefing: Henderson-Aon deal shows consequences of consolidation
Joe Henderson’s new broker is a direct rival to Aon - and there are consequences
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IT Interview
Lucinda Charles-Jones: Doing the ‘right thing’ for employees will benefit customers too
‘Smart working’ will be as ‘transformative in the future of work’ as the introduction of computers
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Features
Briefing: Industry and government at loggerheads over ALKS
While the insurance industry is raising red flags over safety concerns, the government is determined to push ahead with autonomous driving technology – it will all come down to public perception