News

FCA issues stern warning as it clamps down on home and motor insurers

By 2023-07-04T06:00:00

consumer focus regulation

’We found too many examples of customers not receiving the service they’re entitled to,’ says executive director

The FCA has told home and motor insurers that they must improve the treatment of vulnerable customers and claims handling after finding multiple examples of ”poor practice” among general insurance (GI) firms.

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