Insurance Times rounds up the biggest stories of this week

Starting off the week, contributor Jon Guy sat down with Aviva’s managing director for UK general insurance distribution and SME, who reflected on the insurer’s financial performance and what it is targeting in the new year.

Dave Martin: Discipline will continue as Aviva seeks to drive service and product development

Then, reporter Isobel Rafferty took a deep dive into industry leaders’ thoughts around the use of the technology in the sector.

Gen AI terrain ‘marked’ with ‘excitement’ and ‘apprehension’

Following this, technology editor Clare Ruel sat down with Megan Bingham-Walker to discuss a fraudulent trend emerging around parcel theft.

Megan Bingham-Walker: ‘Insurance on the agenda’ for retailers as festive season parcel piracy ramps up

Then, junior reporter Chantal Kapani summed up who won at the 2023 Insurance Times Awards.

Revealed: Who won at the Insurance Times Awards 2023?

And after being crowned as market-leading insurers at this year’s Insurance Times Awards, Insurance DataLab explored the figures behind Aviva’s, Arch’s and Ageas’ successes in 2023.

Why Aviva, Arch and Ageas were named insurers of the year