The group has been set up as part of a comprehensive action plan to drive long-term cultural change in the Lloyd’s market following a string of shocking revelations

Lloyd’s has revealed that a number of leading experts have joined its independent Cultural Advisory Group to provide expert advice and robust challenge to help ensure that Lloyd’s is taking the right actions to bring about sustainable and measurable change.

Membership includes John Amaechi, psychologist and chief executive of APS, Brian Dow, chief executive of Mental Health UK, Dame Jayne-Anne Gadhia, chief executive of Salesforce UKI, and Debbie Ramsay, director at GoodCorporation, among others.

Chaired by Fiona Luck, Lloyd’s board member and non-executive director responsible for talent and culture, the group will provide guidance and thought leadership to support the programme of actions to address the four key themes that emerged from Lloyd’s 2019 culture survey findings. 

In September 2019 Lloyd’s said it would be taking a number of actions following the results of a survey into its culture found excessive drinking and inappropriate behaviour such as sexual harassment is still an issue. These actions include:

  • Establishing the independent Cultural Advisory Group detailed above;

  • Introducing a Gender Balance Plan to set clear, measurable and achievable metrics for the Corporation and the Lloyd’s Market, alongside a commitment to continue to grow targeted training and development programmes to increase the gender balance of future leaders;

  • Setting Standards of Business Conduct informing individuals and organisations of the standards that Lloyd’s expects them to meet and the consequences of failing to do so;

  • Introducing a campaign to encourage speaking up, including expanded courageous bystander training and further promotion of Lloyd’s independent bullying and harassment support line;

  • Establishing an enhanced focus on wellbeing with a market-wide campaign to raise awareness of personal resilience and mental health, with an expanded programme of workshops, events and resources; and

  • Introducing a Culture Dashboard designed to monitor and report progress against key metrics to improve culture across the Lloyd’s market.

Luck said of the appointments: “We are privileged to bring together such an accomplished group of experts and industry leaders. I believe that the combination of their insights and experience along with the strong commitment from our senior leadership team at Lloyd’s will drive real cultural change. 

“The Culture Advisory Group will help identify measurable outcomes, critically assess progress against these outcomes and play a pivotal role in creating the aspirational culture of integrity, respect and inclusion, across the Lloyd’s market.”

The Group’s inaugural meeting took place on 30 January 2020, with regular meetings being scheduled throughout the year.