A feedback loop from the marketplace will be used by Lloyd’s to ensure a smooth and effective digitisation journey 

Lloyd’s of London will be ”leaning on the collaborative nature of [its] marketplace” to make Blueprint Two a reality, according to Bob James, its market transformation director.

James was speaking during a virtual press briefing on 27 January 2022, following the launch of Lloyd’s of London’s interactive guide and road map to support the implementation of Blueprint Two. He described this as ”a pretty in-depth guide”.

He continued: ”It’s going to be the beginning of a conversation of how the road map will be placed and how we all work together to make it a reality.”

However, he stressed that the market’s transition from analogue to digital does not have to happen overnight.

Feedback loop 

Blueprint Two’s road map includes details on the technology that is to be delivered through Lloyd’s joint venture with DXC Technology. This partnership considers the delivery of data standards, the output of data, how data is ingested into a digital gateway and the creation of a feedback loop to help highlight any roadblocks.

James explained that the road map provides quarter by quarter information on the Blueprint’s implementation timetable.

The use of data is also considered within the road map. James said: “It’s not just what data is going to be from a standards perspective, but how does data move in the marketplace to the world and who is responsible for doing what?”

For James, the road map is Lloyd’s measure of how it is moving forwards with the Future at Lloyd’s programme and Blueprint Two initiative.

With more than three decades of insurance industry experience, James became Lloyd’s market transformation director back in May 2021, to oversee the success of the Future at Lloyd’s strategy.